Customer Service Representative E-Commerce | Cyberjaya Intake

Concentrix; Cyberjaya; On-site; MYR 23,000 - 27,000; Full time

Benefits offered by this job

Double Pay Public Holiday working

AIA Insurance Coverage

Salary Increment every year

Night Shift Allowance

Attendance Allowance (up to RM100)

Job summary

Concentrix Malaysia is hiring a Customer Service Representative for an E-Commerce project. You will actively listen to customer concerns and provide effective solutions, with comprehensive training provided to support your success.

Working days are five per week with two days off, across shifts from 8am-5pm, 9am-6pm, or 3pm-12am. Joining date is 12 October 2026, with a salary package including RM2025 basic, KPI-based up to RM300, and allowances for night shifts and attendance.

Responsibilities

• Actively listen to customer concerns and provide solutions.

Job description

Position: Customer Service (E-Commerce Project)

Jobscope: Being active listening to customer concern and give solution. Training provided.

Working Days/Hours: 5 days work and 2 days off per week. 8am-5pm, 9am-6pm, 3pm-12am shift

Joining Date = 12th October 2026

Salary: RM2025 Basic + up to RM300 (KPI- based on performance) + Night Shift Allowance + Attendance Allowance (up to RM100)

• Double Pay Public Holiday working
• AIA Insurance Coverage
• Salary Increment every year

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?
• Which of the following languages are you fluent in?

Information Technology Services More than 10,000 employees

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more

What can I earn as a Customer Service Representative