Customer Service (Malay Speaker) | Cyberjaya !

Concentrix; Cyberjaya; On-site; MYR 27,000 - 37,000; Full time

Benefits offered by this job

AIA Insurance Coverage

Salary Increment every year

Double Pay Public Holidays

Job summary

Concentrix in Cyberjaya, Malaysia, invites you to join the Customer Service (E-Hailing Project) team. You will actively listen to customer concerns and provide solutions, with comprehensive on-the-job training.

The role follows a 5-day workweek with 2 days off and 9-hour rotating night shifts. Joining date is 21 September 2026; benefits include AIA insurance, annual salary increments, KPI-based incentives, and attendance/shift allowances.

Qualifications

• On-the-job training provided.

Responsibilities

• Listen to customer concerns and provide solutions.

Skills

Active listening

Problem solving

Communication

Job description

Position: Customer Service (E-Hailing Project)

Jobscope: Being active listening to customer concern and give solution. Training provided.

Working Days/Hours: 5 days work and 2 days off per week. 24/7 Rotational Shift (9 hours per shift)

Joining Date = 21 September 2026

Salary: RM2400 Basic + up to RM500 (KPI- based on performance) + Night Shift Allowance (up to RM 200-300) + Attendance Allowance (up to RM100)

- Double Pay Public Holiday working

- AIA Insurance Coverage

- Salary Increment every year

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more