Customer Service Representative Global English Travel Project

Concentrix; Kuala Lumpur; On-site; MYR 24,000 - 48,000; Full time

Benefits offered by this job

AIA Insurance Coverage

Salary Increment every year

Job summary

Concentrix Malaysia in Kuala Lumpur is hiring a Customer Service Representative for the Travel Project. You will actively listen to customer concerns and provide effective solutions, with full training provided. The role is based at the Concentrix NU Tower 2, KL Sentral, offering a dynamic travel-focused service environment.

Joining date is 19 October 2026. The schedule features 24/7 rotational shifts and rotating week offs, with an annual salary review.

Responsibilities

• Being active listening to customer concern and give solution.
• Training provided.

Job description

Position: Customer Service (TravelProject)

Jobscope: Being active listening to customer concern and give solution. Training provided.

Working Days/Hours: 24/7 Rotational shift and rotational week off

Joining Date = 19 October 2026

Office Location - Concentrix NU Tower 2, KL Sentral

- AIA Insurance Coverage

- Salary Increment every year

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Information Technology Services More than 10,000 employees

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more

What can I earn as a Customer Service Representative