CUSTOMER SERVICE & PURCHASING REPRESENTATIVE

VAMP TECH; Penang; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

13th month

Performance reward

Yearly increment

Panel clinic / yearly check‑up

Job summary

VAMP TECH Malaysia invites applications for a Customer Service & Purchasing Representative to manage order entry, purchasing, and logistics coordination at our Penang branch. You will liaise with production, forwarders, and finance, ensuring timely delivery and accurate documentation.

Fresh graduates welcome; diploma or equivalent required; fluent Chinese and English preferred. Join a dynamic team with competitive benefits, including 13th month, performance rewards, yearly increments, and annual

Qualifications

• Minimum Diploma or equivalent.
• Fresh graduates are welcome to join the dynamic team.
• Proficiency in Chinese and English is mandatory.

Responsibilities

• Handle order entry and create sales contact, plus order follow-up.
• Issue purchase orders and confirm receipt by supplier.
• Coordinate with Production on order planning and scheduling.
• Liaise with forwarding agents on freight charges and logistics.
• Record customer account aging and assist finance with overdue payments.
• Coordinate with Lab/QMS/Regulatory/Compliance for documentation.
• Assist in insurance claim processes when required.

Skills

ERP system

Chinese language

English language

Education

Diploma or equivalent

Job description

To strengthen our workforce at our Malaysian branch, we are looking for a CUSTOMER SERVICE & PURCHASING REPRESENTATIVE with the following characteristics:

Responsibility

• Accountable for the order entry, creating sales contact if any and order follow-up
• Issue purchase orders and ensure purchase order is received by supplier
• Assist in liaising with the Production Department on customer orders for production planning and scheduling purposes.
• Responsible for liasing with forwarding agent/transporter on freight charges & schedule logistics arrangement according to customer require date
• Record customers account aging reports and assist Finance Department in follow-up overdue payments
• Liaise with the Lab/QMS/Regulatory/Compliance for regulation/ product related documentation
• Coordinate the insurance claim process if any.

Qualification/experience

• Minimum Diploma or equivalent
• Fresh Graduates are welcome to join the dynamic team

Skills

• Good in ERP system
• Proficiency in Chinese and English Language is mandatory

Benefits

• Commensurate with the candidate's actual skills and experience.
• 13th months
• Performance Reward
• Yearly increment
• Panel clinic / Yearly check‑up