Customer Service Intern - Office Support & Operations

MAKITA POWER TOOLS (MALAYSIA) SDN BHD

Subang Jaya

On-site

MYR 13,000 - 18,000

Full time

3 days ago
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Benefits offered by this job

Medical
Miscellaneous allowance
Parking
Insurance
Long Service Award
Mileage Claim
Free

Job summary

Makita Power Tools (Malaysia) Sdn Bhd invites Diploma or Bachelor’s students in Business, Hospitality or Communications to join the Sept/Oct 2026 intake as an Internship - Office Support. You will support the Customer Service team, communicating with customers via phone, WhatsApp and email, handling inquiries, processing orders, and assisting with billing and verification.

On-the-job training and a monthly internship allowance are offered in a friendly environment.

Qualifications

  • Diploma or Bachelor’s student in a related field such as Business, Hospitality, or Communication.
  • Good at communication and proactive in helping others.
  • Willing to learn and support the team.

Responsibilities

  • Support Customer Service in delivering top-notch service.
  • Communicate with customers via phone, WhatsApp and email.
  • Handle inquiries about products, pricing and delivery.
  • Process orders and generate quotations and invoices.
  • Assist in billing and basic customer verification.
  • Track customer feedback and coordinate with internal teams.
  • Support day-to-day operations and ad-hoc assignments.

Skills

Customer service
Communication
Multitasking

Education

Diploma/Bachelor's student in Business, Hospitality or Communication

Tools

MS Office
Email/Chat tools

Job description

Makita Power Tools (Malaysia) Sdn Bhd invites Diploma or Bachelor’s students in Business, Hospitality or Communications to join the Sept/Oct 2026 intake as an Internship - Office Support. You will support the Customer Service team, communicating with customers via phone, WhatsApp and email, handling inquiries, processing orders, and assisting with billing and verification.

On-the-job training and a monthly internship allowance are offered in a friendly environment.

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