CUSTOMER SERVICE EXECUTIVE

Rapid Growth Technology Sdn Bhd; Simpang Ampat; On-site; MYR 39,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

Group insurance

Job summary

Rapid Growth Technology Sdn. Bhd. (RGT) is seeking a customer service professional in Malaysia.

The role involves processing orders, communicating with internal departments, and ensuring inquiries are answered efficiently. Candidates should be organized, self-motivated, and proficient in MS Office. Applicants with at least two years of customer service experience, preferably in manufacturing, will fit well with our ISO QMS driven environment that emphasizes quality and timely data sharing across

Qualifications

• Good command of written and spoken English.
• Good knowledge in MS Office and email writing.
• Graduate with minimum 2 years working experience as Customer Service (Preferably in Manufacturing Industry).

Responsibilities

• Process customer orders in the system and relate information to concerned department.
• Correspond to all customer inquiries effectively and efficiently.
• Relate customer requirements and changes in specifications to the related department promptly.
• Provide required details to shipping team for shipment arrangement.
• Prepare data and reports accurately and on time.
• Maintain good work ethic, be well organized and self-motivated.

Skills

English

MS Office

Email writing

Customer service

Job description

Possess good command of written and spoken English

Process customer orders in the system and relate the information to concerned department.

Correspond to all customer inquire effectively and efficiently.

Relate all customer requirements, changes in specifications to the related department in a timely manner.

Provide the required details to shipping team for shipment arrangement.

Prepare data and reports accurately and on a timely manner.

Good work ethic, well organized and self-motivated.

Good knowledge in MS Office and email writing.

Qualification :

Graduate with minimum 2 years working experience as Customer Service (Preferably in Manufacturing Industry)

Rapid Growth Technology Sdn. Bhd. (RGT) was established in 1997. RGT’s exponential growth can be attributed to our relentless dedication and commitment to excellence in everything we do. Over the years, we have earned the trust of many global brands as their preferred Original Equipment Manufacturer.

As an ISO QMS certified company, we strive for the highest quality in our processes and products to ensure we deliver what we promise without cutting corners. With this operating principle, we believe we can be a leading global one-stop solution business partner.

Our global supply chain include America, Europe, Middle East, Africa, Asia and Australia. We believe in growing together with our customers.

Product & Services

Washroom Solutions, Automotive Air Care and Medical Devices.

Rapid Growth Technology Sdn. Bhd. (RGT) was established in 1997. RGT’s exponential growth can be attributed to our relentless dedication and commitment to excellence in everything we do. Over the years, we have earned the trust of many global brands as their preferred Original Equipment Manufacturer.

As an ISO QMS certified company, we strive for the highest quality in our processes and products to ensure we deliver what we promise without cutting corners. With this operating principle, we believe we can be a leading global one-stop solution business partner.

Our global supply chain include America, Europe, Middle East, Africa, Asia and Australia. We believe in growing together with our customers.

Product & Services

Washroom Solutions, Automotive Air Care and Medical Devices.

Rapid Growth Technology Sdn. Bhd. (RGT) was established in 1997. RGT’s exponential growth can be attributed to our relentless dedication and commitment to excellence in everything we do. Over the years, we have earned the trust of many global brands as their preferred Original Equipment Manufacturer.

As an ISO QMS certified company, we strive for the highest quality in our processes and products to ensure we deliver what we promise without cutting corners. With this operating principle, we believe we can be a leading global one-stop solution business partner.

Our global supply chain include America, Europe, Middle East, Africa, Asia and Australia. We believe in growing together with our customers.

Product & Services

Washroom Solutions, Automotive Air Care and Medical Devices.

Perks and benefits

• Medical Miscellaneous allowance Group Insurance for hospitalization; personal acci