Customer Service & Orders Specialist

Rapid Growth Technology Sdn Bhd; Simpang Ampat; On-site; MYR 39,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

Group insurance

Job summary

Rapid Growth Technology Sdn. Bhd. (RGT) is seeking a customer service professional in Malaysia.

The role involves processing orders, communicating with internal departments, and ensuring inquiries are answered efficiently. Candidates should be organized, self-motivated, and proficient in MS Office. Applicants with at least two years of customer service experience, preferably in manufacturing, will fit well with our ISO QMS driven environment that emphasizes quality and timely data sharing across

Qualifications

• Good command of written and spoken English.
• Good knowledge in MS Office and email writing.
• Graduate with minimum 2 years working experience as Customer Service (Preferably in Manufacturing Industry).

Responsibilities

• Process customer orders in the system and relate information to concerned department.
• Correspond to all customer inquiries effectively and efficiently.
• Relate customer requirements and changes in specifications to the related department promptly.
• Provide required details to shipping team for shipment arrangement.
• Prepare data and reports accurately and on time.
• Maintain good work ethic, be well organized and self-motivated.

Skills

English

MS Office

Email writing

Customer service

Job description

Rapid Growth Technology Sdn. Bhd. (RGT) is seeking a customer service professional in Malaysia.

The role involves processing orders, communicating with internal departments, and ensuring inquiries are answered efficiently. Candidates should be organized, self-motivated, and proficient in MS Office. Applicants with at least two years of customer service experience, preferably in manufacturing, will fit well with our ISO QMS driven environment that emphasizes quality and timely data sharing across