Customer Service Associate

(Timesconsult) Times Management Consultancy Sdn. Bhd.; Kuala Lumpur; On-site; MYR 27,000 - 47,000; Full time

Job summary

Times Management Consultancy Sdn. Bhd. in Kuala Lumpur is seeking a proactive Customer Service / Shop Operations assistant to support daily store activities, handle POS transactions, and ensure customers leave satisfied.

You will assist in stock replenishment, merchandising display, and responding to customer needs with a friendly, service-minded approach in a busy retail environment.

Qualifications

• Performing excellent customer service with great selling up skill
• Helping customer feel comfortable
• Discovering customers’ needs
• Responding to customers’ needs
• Ensuring customers leave with pleasure
• Management of POS Machine operations and credit transactions
• Record keeping and stocking of merchandise
• Replenishment of merchandise and provide physical inter store transfer of merchandise
• Display, mounting and planni...

Job description

Customer Service__

• a) Performing excellent customer service with great selling up skill__
• b) Helping customer feel comfortable__
• c) Discovering customers’ needs__
• d) Responding to customers’ needs__
• e) Ensuring customers leave with pleasure__

Shop Operations__

• a) Management of POS Machine operations and credit transactions_
• b) Record keeping and stocking of merchandise__
• c) Replenishment of merchandise and provide physical inter store transfer of merchandise._
• d) Display, mounting and planni...