Store Supervisor / Senior Sales Associate

Elitez Pte Ltd; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Elitez Pte Ltd in Kuala Lumpur is seeking a Store Supervisor / Senior Sales Associate to manage daily store operations and ensure smooth opening and closing. You will lead and coach Sales Associates to achieve sales targets, provide excellent customer service, handle enquiries and complaints, and monitor stock, pricing and visual merchandising.

Responsibilities include cashiering, stock replenishment, inventory checks, maintaining store standards and SOPs, supporting the Store Manager to hit

Responsibilities

• Lead and coach Sales Associates to achieve sales targets.
• Provide excellent customer service and handle customer enquiries/complaints.
• Monitor sales performance, stock inventory and visual merchandising.
• Ensure store standards, SOPs and brand guidelines are followed.
• Support the Store Manager in achieving sales and operational KPIs.

Job description

Store Supervisor / Senior Sales Associate

Manage daily store operations and ensure smooth store opening/closing.

Lead, coach and monitor Sales Associates to achieve sales targets.

Provide excellent customer service and handle customer enquiries/complaints.

Monitor sales performance, stock inventory and visual merchandising.

Ensure store standards, SOPs and brand guidelines are followed.

Support the Store Manager in achieving sales and operational KPIs.

Provide excellent customer service and assist customers with product selection.

Drive sales and achieve individual/store sales targets.

Handle cashiering, stock replenishment and inventory checks.

Maintain store presentation and visual merchandising standards.

Support daily store operations and assist with opening/closing.

Guide and support junior Sales Associates when required