Customer Experience & Shop Ops Specialist

(Timesconsult) Times Management Consultancy Sdn. Bhd.

Kuala Lumpur

On-site

MYR 27,000 - 47,000

Full time

12 days ago

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Job summary

Times Management Consultancy Sdn. Bhd. in Kuala Lumpur is seeking a proactive Customer Service / Shop Operations assistant to support daily store activities, handle POS transactions, and ensure customers leave satisfied.

You will assist in stock replenishment, merchandising display, and responding to customer needs with a friendly, service-minded approach in a busy retail environment.

Qualifications

Performing excellent customer service with great selling up skill
Helping customer feel comfortable
Discovering customers’ needs
Responding to customers’ needs
Ensuring customers leave with pleasure
Management of POS Machine operations and credit transactions
Record keeping and stocking of merchandise
Replenishment of merchandise and provide physical inter store transfer of merchandise
Display, mounting and planni...

Job description

You will assist in stock replenishment, merchandising display, and responding to customer needs with a friendly, service-minded approach in a busy retail environment.

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