Customer Service Assistant

KOPERASI DAGANG EMAS MALAYSIA BERHAD; Shah Alam; On-site; MYR 29,000 - 38,000; Full time

Job summary

KOPERASI DAGANG EMAS MALAYSIA BERHAD in Malaysia is seeking fresh graduates to join us as Customer Service Assistant, with responsibilities including responding to customer inquiries and ensuring high service delivery standards at our branches.

You will support the team to achieve branch targets, handle invoicing and administrative tasks, and prospect services to walk-in customers as part of daily operations.

Qualifications

• Respond to customer's inquiry.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other Ad-hoc tasks that are assigned from time to time.

Responsibilities

• Respond to customer's inquiry.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Perform other ad-hoc tasks as assigned.

Job description

Due to our expansion and opening of new branches in Kuala Lumpur, Sabah, Perak, Kedah, Selangor, Johor & Penang. We are looking for fresh graduates to join us as Customer Service Assistant

Customer Service Assistant

Respond to customer's inquiry.

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.

Contribute to team effort by accomplishing branch target.

Responsible for branch invoicing and administrative duties.

Prospect our services to walk-in customers.

Other Ad-hoc tasks that are assigned from time to time.