Customer Service Associate – Fresh Graduate

KOPERASI DAGANG EMAS MALAYSIA BERHAD; Penang; On-site; MYR 28,000 - 39,000; Full time

Job summary

KOPERASI DAGANG EMAS MALAYSIA BERHAD in Penang (with expansion to Kuala Lumpur, Sabah, Perak, Kedah, Selangor, Negeri Sembilan, Melaka, Johor & Penang) is seeking fresh graduates to join as Customer Service Assistant across branches. This role focuses on responding to customer inquiries and delivering service standards to achieve total customer satisfaction.

You will support branch operations, handle invoicing and administrative duties, prospect services to walk-in customers, and participate in

Qualifications

• Respond to customer's inquiry.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other Ad-hoc tasks that are assigned from time to time.

Responsibilities

• Respond to customer's inquiry.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other Ad-hoc tasks that are assigned from time to time.

Job description

KOPERASI DAGANG EMAS MALAYSIA BERHAD in Penang (with expansion to Kuala Lumpur, Sabah, Perak, Kedah, Selangor, Negeri Sembilan, Melaka, Johor & Penang) is seeking fresh graduates to join as Customer Service Assistant across branches. This role focuses on responding to customer inquiries and delivering service standards to achieve total customer satisfaction.

You will support branch operations, handle invoicing and administrative duties, prospect services to walk-in customers, and participate in