Customer Service

Ricwil (Malaysia) Sdn Bhd; Shah Alam; On-site; MYR 22,000 - 33,000; Full time

Job summary

Ricwil (Malaysia) Sdn Bhd is seeking a Logistics Coordinator to support the Customer Service, Warehouse and Delivery teams in Shah Alam. You will assist in arranging and scheduling deliveries, liaise with site PICs, monitor progress and help ensure accurate documentation.

The role requires good communication, coordination, ability to multitask, and basic knowledge of logistics and Microsoft Office. Experience in logistics or customer service is advantageous, with willingness to overtime when

Qualifications

• Good communication and coordination skills.
• Able to multitask/work under pressure and willing to overtime if required.
• Basic knowledge of logistics and delivery process.
• Familiar with the basic Microsoft Office.
• Experience in logistics, transportation or customer service is an advantage.

Responsibilities

• Assist Customer Service team in arranging and scheduling deliveries
• Liaise with site PICs regarding delivery schedules, site access and unloading arrangements
• Monitor delivery status and provide updates to customers and internal departments
• Prepare and verify delivery documents such as Picking list/DO and shipment records
• Assist in overall coordination between Customer service, warehouse and customers

Skills

Communication skills

Coordination

Multitasking

Teamwork

Tools

Microsoft Office

Job description

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• Assist Customer Service team in arranging and scheduling deliveries
• Liaise with site PICs regarding delivery schedules, site access and unloading arrangements
• Monitor delivery status and provide updates to customers and internal departments
• Prepare and verify delivery documents such as Picking list/DO and shipment records
• Assist in overall coordination between Customer service, warehouse and customers

Requirements:

• Good communication and coordination skills
• Able to multitask/work under pressure/willing to do overtime if require
• Basic knowledge of logistics and delivery process
• Familiar with the basic Microsoft Office
• Experience in logistics, transportation or customer service is an advantage