Customer Service Executive

MTT Shipping Sdn Bhd; Selangor; On-site; MYR 36,000 - 67,000; Full time

Job summary

MTT Shipping Sdn Bhd in Malaysia is seeking a Logistics Coordinator to manage coordinating logistics operations and customer service activities, including import/export documentation, order and shipment monitoring, invoicing, and stakeholder communication.

You will help ensure smooth operational processes, timely issue resolution, and high service standards while maintaining accurate records and meeting customer requirements.

Qualifications

• Diploma or Bachelor's Degree in Logistics, Supply Chain, Business, or related disciplines.
• Prior working experience in the logistics industry preferred.
• Good communication and customer service skills.
• Detail-oriented with strong organizational abilities.
• Proficient in Microsoft Office applications.
• Able to work in a fast-paced environment and manage multiple tasks.
• Positive attitude, willingness to learn, and a team player.

Responsibilities

• Coordinate logistics operations and customer service activities, including import/export documentation, order and shipment monitoring, invoicing, and stakeholder communication.
• Ensure smooth operational processes, timely issue resolution, and high service standards while maintaining accurate records and meeting customer requirements.

Skills

Communication skills

Customer service

Detail-oriented

MS Office

Team player

Multitasking

Education

Diploma or Bachelor's Degree in Logistics, Supply Chain, Business, or related disciplines

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsible for coordinating logistics operations and customer service activities, including import/export documentation, order and shipment monitoring, invoicing, and stakeholder communication. Ensure smooth operational processes, timely issue resolution, and high service standards while maintaining accurate records and meeting customer requirements.

About you

Diploma or Bachelor's Degree in Logistics, Supply Chain, Business, or related disciplines

Prior working experience in the logistics industry are preferred

Good communication and customer service skills

Detail-oriented with strong organizational abilities

Proficient in Microsoft Office applications

Able to work in a fast-paced environment and manage multiple tasks

Positive attitude, willingness to learn, and a team player

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