Customer Service

Aisling Consulting; Kuala Lumpur; On-site; MYR 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

EPF & Socso Provided

Earned leave basis

Job summary

Aisling Consulting in Kuala Lumpur seeks a customer service professional to handle inbound calls from international customers and resolve issues with professionalism.

The role requires excellent spoken English, willingness to work on rotational shifts in Bangsar South, and a minimum SPM qualification. You will build and maintain positive relationships between customers and brands, contributing to retention and satisfaction.

Qualifications

• Professional spoken English required.
• Rotational shift work may be required.
• Willing to work in Bangsar South, Kuala Lumpur.
• Minimum SPM qualification.

Responsibilities

• Inbound calls for international customers.
• Resolve customer issues & problems.
• Maintain professional relationships with customers and brands.

Skills

Professional spoken English

Rotational shift

Education

Minimum SPM

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Responsibilities

• Inbound calls for international customers
• Resolve customer issues & problems
• Retain professional relationships with customers and brands

Requirements

• Professional spoken English
• Work on rotational shift
• Willingness to work in Bangsar South, Kuala Lumpur
• Minimum SPM

Benefits

• Medical insurance
• EPF & Socso Provided
• Earned leave basis