Multilingual Customer Service — EN/Mandarin/Cantonese

Aisling Group; Kuala Lumpur; On-site; MYR 27,900 - 44,640; Full time

Job summary

A customer service provider in Kuala Lumpur is seeking a fluent English and Mandarin speaker for their Customer Service department. The role involves handling inbound calls and emails, providing solutions for customer issues, and maintaining positive relations. Candidates must be adaptable to work during odd hours on a rotational night shift. This position is ideal for individuals who excel in customer interactions and problem-solving.

Qualifications

• Candidates must be fluent in English and/or Mandarin.
• Must be able to work during odd hours (Rotational Night Shift).

Responsibilities

• Handling inbound calls & emails from customers.
• Providing solutions for customer issues & problems.
• Maintaining good relations with customers and brand.
• Handling customer inquiries.

Skills

Fluent in English

Fluent in Mandarin

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Openings Customer Service (Mandarin, Cantonese & English)

About the job Customer Service (Mandarin, Cantonese & English)

Job Responsibilities Include:
- Handling inbound calls & emails from customers
- Providing solutions for customer issues & problems
- Maintaining good relations with customers and brand
- Handling customer inquiries

Requirements:
- Candidates must be fluent in English and/or Mandarin
- Candidates must be able to work during odd hours (Rotational Night Shift)