Customer Relationship & Sales Specialist

SHF Furniture Sdn Bhd; Petaling Jaya; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Competitive salary and commission

EPF / SOCSO

Medical Benefit

Annual Bonus and Increment

Job summary

SHF Furniture Sdn Bhd is seeking a Customer Relationship Executive to understand customer needs, recommend products, and handle inquiries via messaging, email and calls. You will demonstrate products, process sales transactions, and coordinate orders with suppliers and the operations team.

The role requires at least 3 years in sales/marketing, strong communication in BM and English, proficiency in MS Office and SQL accounting, and willingness to travel within Klang Valley.

Qualifications

• Experience in sales and marketing for at least 3 years.
• Strong communication skills in BM, English and others.
• Proficient in MS Office / Words / Excel / SQL accounting.

Responsibilities

• Understand customer needs and recommend products.
• Reply to online enquiries through messaging platforms, emails and calls.
• Issue quotations, provide product demonstrations and explanations.
• Process sales transactions and sales orders.
• Arrange ordering with suppliers and delivery with the operation team.

Skills

Sales experience

Customer service

Multilingual communication

MS Office

SQL accounting

Travel readiness

Tools

MS Office

SQL

Job description

SHF Furniture Sdn Bhd is seeking a Customer Relationship Executive to understand customer needs, recommend products, and handle inquiries via messaging, email and calls. You will demonstrate products, process sales transactions, and coordinate orders with suppliers and the operations team.

The role requires at least 3 years in sales/marketing, strong communication in BM and English, proficiency in MS Office and SQL accounting, and willingness to travel within Klang Valley.