Customer Relations & Operations Executive

Silicontek Sdn Bhd; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Silicontek Sdn Bhd in Kuala Lumpur is seeking a capable Business Support/Marketing Assistant to maintain customer relationships, track needs, and monitor project progress.

You will update the customer database with profiles, communications, and status, and assist in coordinating related business processes.

The role also supports branding activities, updates promotional materials, and prepares materials for customer visits, with overseas study experience treated flexibly.

Qualifications

• Bachelor's degree or above.
• English and Mandarin working languages.
• Good communication skills and an approachable personality.
• Background in Marketing or related fields preferred.
• Overseas study experience may count flexibly on academics.

Responsibilities

• Maintain customer relationships and follow up on needs, feedback and project progress.
• Update the customer database with profiles, communications, project status, and follow-up actions.
• Coordinate and follow up on relevant business processes.
• Support branding and promotion activities, update promotional materials, and prepare materials for customer visits.
• Perform other business support and coordination tasks as assigned by management.

Skills

English & Mandarin

Communication skills

Education

Bachelor's degree or above

Job description

Silicontek Sdn Bhd in Kuala Lumpur is seeking a capable Business Support/Marketing Assistant to maintain customer relationships, track needs, and monitor project progress.

You will update the customer database with profiles, communications, and status, and assist in coordinating related business processes.

The role also supports branding activities, updates promotional materials, and prepares materials for customer visits, with overseas study experience treated flexibly.