Business Support Executive（Senior Client Success）

Silicontek Sdn Bhd; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Silicontek Sdn Bhd in Kuala Lumpur is seeking a capable Business Support/Marketing Assistant to maintain customer relationships, track needs, and monitor project progress.

You will update the customer database with profiles, communications, and status, and assist in coordinating related business processes.

The role also supports branding activities, updates promotional materials, and prepares materials for customer visits, with overseas study experience treated flexibly.

Qualifications

• Bachelor's degree or above.
• English and Mandarin working languages.
• Good communication skills and an approachable personality.
• Background in Marketing or related fields preferred.
• Overseas study experience may count flexibly on academics.

Responsibilities

• Maintain customer relationships and follow up on needs, feedback and project progress.
• Update the customer database with profiles, communications, project status, and follow-up actions.
• Coordinate and follow up on relevant business processes.
• Support branding and promotion activities, update promotional materials, and prepare materials for customer visits.
• Perform other business support and coordination tasks as assigned by management.

Skills

English & Mandarin

Communication skills

Education

Bachelor's degree or above

Job description

Maintain existing customer relationships and regularly follow up on customer needs, feedback, and project progress.

Maintain and update the customer information database, including customer profiles, communication records, project status, and follow-up actions.

Assist in the coordination and follow-up of relevant business processes.

Support the company's branding and business promotion activities, including updating company promotional materials and preparing materials for customer visits.

Complete other business support and coordination tasks assigned by management.

Job Requirements:

Bachelor's degree or above.

Able to use both English and Mandarin as working languages.

Good communication skills and an approachable personality.

Candidates with backgrounds in Marketing, Electronic Information, Computer Science, Integrated Circuits, Telecommunications, or related fields are preferred.

Candidates with overseas study experience may be considered with more flexibility on academic background.