Customer Quality Lead – Box Build & Audits

UCT; Malaysia; Hybrid; MYR 60,000 - 120,000; Full time

Job summary

UCT in Malaysia seeks a Customer Quality Engineer to lead customer-facing quality issues, define product and process qualification requirements, and coordinate with manufacturing, engineering, purchasing, and operations to ensure compliance with customer specifications.

You will manage customer audits, lead corrective actions, and drive 8D problem solving while maintaining strong communication with customers and internal teams.

Qualifications

• Requires a BS in Engineering or equivalent technical discipline
• ISO 9001 auditor experience is a plus
• Experience with customer-facing quality issues and audits preferred

Responsibilities

• Manage customer quality issues and lead 8D problem solving
• Define and implement product/ process quality controls for assembly lines
• Lead customer audits, scheduling, action tracking, and closure
• Interface with customer to communicate quality status and recalls when needed
• Develop presentations and action plans to meet customer and company needs

Skills

Preventive quality methods

Statistical data analysis

Structured problem solving (8D)

Quality management

Communication

Leadership

Education

Bachelor of Science in Engineering

ISO 9001 internal auditor

Tools

EFEM

BEM

Quality audits

Job description

UCT in Malaysia seeks a Customer Quality Engineer to lead customer-facing quality issues, define product and process qualification requirements, and coordinate with manufacturing, engineering, purchasing, and operations to ensure compliance with customer specifications.

You will manage customer audits, lead corrective actions, and drive 8D problem solving while maintaining strong communication with customers and internal teams.