Customer Process Engineer: NPI & Application Enablement

TE Connectivity Manufacturing Malaysia; Bayan Lepas; On-site; MYR 60,000 - 90,000; Full time

Job summary

TE Connectivity Manufacturing Malaysia seeks a Customer Process Engineer to act as the technical bridge for integrating TE products into customer manufacturing environments. You will support design reviews, PPAP, and startup phases, while translating customer processes into TE specifications and providing training to customers and internal teams.

The role requires engineering education, 5+ years of relevant experience, Mandarin fluency, and travel across Penang, Johor, and Southeast Asia.

Qualifications

• Engineering degree or master's preferred.
• Minimum 5 years of relevant experience.
• Mandarin fluency required; English is a plus.
• Experience in design reviews, tolerance analysis and RCA.
• Experience with PPAP and production startup.
• Understanding of SMT, PCB processes, cable routing and interconnect.
• Knowledge of regulatory standards related to interconnects.

Responsibilities

• Serve as the technical bridge between TE and customers, supporting TE products in customer manufacturing environments.
• Establish and review product requirements with customers during development cycles.
• Develop TE product application expertise from customer processes and translate to TE teams.
• Craft Application Spec documents and align with customers on final specs.
• Conduct signoff reviews for NPIs with TE and customers.
• Collaborate with TE engineering to integrate customer parameters into TE specs.
• Create application notes and training materials for customers and TE staff.
• Provide internal training on new process technologies used by customers.
• Assist customers with test methodologies and ensure alignment with TE methods.
• Provide onsite support during multiple NPI stages and relay feedback to design engineers.

Skills

Mandarin fluency

Design reviews

Tolerance analysis

Root cause analysis

SMT processes

PCB processes

Robotics

PPAP

Data communications

Networking

English proficiency

Education

Engineering degree

Master's degree

Tools

Creo

Ansys

Test lab equipment

Job description

TE Connectivity Manufacturing Malaysia seeks a Customer Process Engineer to act as the technical bridge for integrating TE products into customer manufacturing environments. You will support design reviews, PPAP, and startup phases, while translating customer processes into TE specifications and providing training to customers and internal teams.

The role requires engineering education, 5+ years of relevant experience, Mandarin fluency, and travel across Penang, Johor, and Southeast Asia.