Customer Manager

JAC Recruitment; Johor; On-site; MYR 45,000 - 75,000; Full time

Job summary

JAC Recruitment in Malaysia is seeking a Quality Engineer to provide technical support on quality-related and field application issues from customers in the semiconductor sector.

You will conduct root cause analyses, implement corrective and preventive actions, perform audits, and collaborate with Sales to reduce material returns through timely problem resolution.

Qualifications

• Bachelor’s degree or higher in Engineering or Science.
• Experience in semiconductor assembly & packaging is an advantage.

Responsibilities

• Provide technical support and assistance to customers on quality-related and field application issues.
• Assure proper and on-time response to customer complaints with root cause analysis, corrective actions, and preventive actions.
• Conduct audits to ensure implementation and avoid recurrence.
• Collaborate with Sales to minimize material returns by addressing quality concerns effectively.

Skills

Semiconductor assembly & packaging

Education

Bachelor’s degree in Engineering or Science

Job description

Responsibilities

• Provide technical support and assistance to customers on quality-related and field application issues.


• Assure proper and on-time response to customer complaints with root cause analysis, corrective actions, and preventive actions.


• Conduct audits to ensure implementation and avoid recurrence.


• Collaborate with Sales to minimize material returns by addressing quality concerns effectively.

Requirements

• Candidate must possess at least a Bachelor’s degree or higher in Engineering or Science, or equivalent.


• Experience in semiconductor assembly & packaging is an advantage