Customer Experience & Sales Specialist

Watsons Malaysia; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

Watsons Malaysia is hiring for a retail associate to deliver professional customer service and manage stock levels at our stores in Kuala Lumpur. The role involves cashier duties, promoting VIP membership, and following Watsons Operations standards to meet targets.

The position requires a pleasant personality, strong communication and interpersonal skills, and flexibility to work retail hours including weekends and public holidays. Both full-time and part-time options are available.

Qualifications

• Pleasant personality and good communication skills.
• Good interpersonal & follow-up skill; adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Communication skills

Interpersonal skills

Customer service

Retail experience

Education

PMR/PT3/SPM/STPM/"A" Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia is hiring for a retail associate to deliver professional customer service and manage stock levels at our stores in Kuala Lumpur. The role involves cashier duties, promoting VIP membership, and following Watsons Operations standards to meet targets.

The position requires a pleasant personality, strong communication and interpersonal skills, and flexibility to work retail hours including weekends and public holidays. Both full-time and part-time options are available.