Retail Sales & Customer Care Specialist

Watsons; Malaysia; On-site; MYR 28,000 - 45,000; Full time

Job summary

Watsons Malaysia is seeking a retail associate to provide professional service to customers, coordinate stock levels, and use proper selling techniques to hit sales targets.

You will perform cashier duties, promote Watson's VIP Member Cards, and ensure adherence to standard operating procedures and store policies.

Full- or part-time roles are available; weekend and public holiday shifts are required. A pleasant personality and strong communication skills are essential.

Qualifications

• Possess pleasant personality and good communication skills.
• Candidate must possess at least PMR/PT3/SPM/STPM/A Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions & promote Watson's VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Pleasant personality

Good communication skills

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia is seeking a retail associate to provide professional service to customers, coordinate stock levels, and use proper selling techniques to hit sales targets.

You will perform cashier duties, promote Watson's VIP Member Cards, and ensure adherence to standard operating procedures and store policies.

Full- or part-time roles are available; weekend and public holiday shifts are required. A pleasant personality and strong communication skills are essential.