Customer Experience Intern: Grow with Impact & Flexibility

PT Mitrausaha Indonesia Grup; Kuala Lumpur; On-site; MYR 10,155 - 12,164; Full time

Benefits offered by this job

Monthly allowance of RM1,000

Flexible working hours

Mental health and wellness initiatives

Tech support with company laptop

Job summary

PT Mitrausaha Indonesia Grup is offering an internship focused on Customer Engagement, where you will assist the team in delivering exceptional experiences. Responsibilities include onboarding support and operational tasks, requiring strong communication skills in English and Bahasa Malaysia.

This position offers a monthly allowance of RM1,000 and promotes a flexible work environment. Experience a company committed to employee wellness and technological support.

Qualifications

• Current student or recent graduate in a relevant field.
• Strong communication skills in English and Bahasa Malaysia.
• High attention to detail for data entry and compliance.

Responsibilities

• Assist team in delivering best-in-class customer experiences.
• Support new customer onboarding and KYC verification.
• Handle operational tasks within the CX portfolio.
• Gather feedback for service improvements.
• Monitor customer success metrics.

Skills

Strong written and verbal communication in English

Attention to detail in data entry

Empathy and desire to help

Tech-savvy

Education

Current student or recent graduate in Business, Communications, Marketing, or a related field

Job description

PT Mitrausaha Indonesia Grup is offering an internship focused on Customer Engagement, where you will assist the team in delivering exceptional experiences. Responsibilities include onboarding support and operational tasks, requiring strong communication skills in English and Bahasa Malaysia.

This position offers a monthly allowance of RM1,000 and promotes a flexible work environment. Experience a company committed to employee wellness and technological support.