Customer Delivery Engineering Leader & Technical Mentor

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS); Kuala Lumpur; Sur place; MYR 180 000 - 280 000; Plein temps

Résumé du poste

RiDiK, a subsidiary of CLPS, is seeking a Customer Delivery Engineering Technical Leader in Malaysia to drive complex customer engagements. You will mentor teams, lead problem resolution, and shape the engineering solutions across Cisco’s product suite to accelerate business outcomes.

Interfaces with customers, senior leaders, and engineers; you will design and implement configurations, share intellectual property, and advocate a culture of continuous learning.

Qualifications

• BS in a technical field (CS/EE preferred) or equivalent.
• 8+ years related experience in engineering delivery or similar.
• Proven mentoring and team development capabilities.

Responsabilités

• Lead customer delivery engagements and resolve complex issues.
• Mentor engineers and develop intellectual capital and training content.
• Collaborate with engineering and customers to design and optimize Cisco solutions.
• Support presales activities translating business needs into solutions.

Connaissances

Customer problem resolution

Mentoring

Intellectual property creation

Technical leadership

Cross-functional engagement

Continuous learning

Formation

BS in CS/EE or equivalent

Outils

Cisco products

Description du poste

RiDiK, a subsidiary of CLPS, is seeking a Customer Delivery Engineering Technical Leader in Malaysia to drive complex customer engagements. You will mentor teams, lead problem resolution, and shape the engineering solutions across Cisco’s product suite to accelerate business outcomes.

Interfaces with customers, senior leaders, and engineers; you will design and implement configurations, share intellectual property, and advocate a culture of continuous learning.