Customer-Centric Sales Operations Coordinator

BloomThis Flora; Selangor; On-site; MYR 42,000 - 48,000; Full time

Benefits offered by this job

Monthly commission

EPF, SOCSO & EIS

Annual Leave

Staff discounts

Career growth opportunities

Friendly working environment

Job summary

BloomThis Flora is seeking a proactive Sales Coordinator to support our corporate and retail sales operations. You will manage inquiries, quotations, orders, and coordination with Production, Logistics and Finance to ensure smooth fulfilment.

Ideal candidates have 1–3 years in sales support, strong English communication, and good Bahasa Malaysia. You will thrive in a fast-paced environment, support on-site events, and help maintain accurate customer records in HubSpot.

Qualifications

• 1–3 years of experience in Sales Administration or similar customer-facing coordination roles.
• Excellent written and verbal communication in English.
• Working proficiency in Bahasa Malaysia.
• Strong organisational skills with attention to detail.
• Able to manage multiple tasks in a fast-paced environment.
• Proactive mindset with ownership and follow-through.
• Willingness to support on-site events and exhibitions when required.

Responsibilities

• Respond promptly to customer enquiries via WhatsApp Business and shared email inbox.
• Prepare quotations and Sales Orders in accordance with pricing and margin guidelines.
• Follow up on quotations and secure confirmed Sales Orders and Purchase Orders.
• Coordinate with Production and Logistics to ensure orders are processed and delivered on time.
• Update customers on delivery status and resolve order-related enquiries.
• Work with Finance to initiate invoicing and ensure payment documentation is complete.
• Maintain accurate customer records and sales pipeline in HubSpot CRM.
• Support retail operations, pop-up events, exhibitions and on-site sales activities when required.

Skills

Communication skills (English)

Multitasking

Organisational skills

Customer coordination

Tools

HubSpot CRM

WhatsApp Business

Job description

BloomThis Flora is seeking a proactive Sales Coordinator to support our corporate and retail sales operations. You will manage inquiries, quotations, orders, and coordination with Production, Logistics and Finance to ensure smooth fulfilment.

Ideal candidates have 1–3 years in sales support, strong English communication, and good Bahasa Malaysia. You will thrive in a fast-paced environment, support on-site events, and help maintain accurate customer records in HubSpot.