Customer-Centric Admin Assistant | Data & Documentation Pro

OBM Agency Services Sdn Bhd; West Coast Division; On-site; MYR 20,000 - 24,000; Full time

Job summary

OBM Agency Services Sdn Bhd in Sabah is seeking an Administration Assistant to support daily clerical tasks and customer communications. You will handle data entry, prepare documents, and maintain records while delivering friendly service over the phone and messages.

The role requires good communication, basic Word/Excel skills, and the ability to work independently or with a team. Minimum SPM/ Diploma in a related field; RM2000 basic salary.

Qualifications

• Minimum SPM / Diploma in Business Administration, Management, Customer Service, or related field.
• Good communication and interpersonal skills.
• Comfortable making phone calls and communicating with customers.
• Friendly, patient, and customer-oriented.
• Basic computer skills, especially Microsoft Word and Excel.
• Able to work independently and as part of a team.
• Previous experience in administration or customer service is an advantage.

Responsibilities

• Handle daily administrative and clerical tasks.
• Handle customer enquiries through phone calls, WhatsApp, and other channels.
• Make outbound calls to customers for follow-ups and service purposes.
• Record and update customer information and follow-up status.
• Prepare, organize, and maintain company documents and records.
• Perform data entry, filing, printing, scanning, and documentation.
• Prepare letters, memos, reports, and other administrative documents.
• Assist management with administrative tasks when required.
• Handle general office and customer service matters.
• Perform any other duties assigned by the management.

Skills

communication

interpersonal skills

phone calls

Microsoft Word

Excel

Education

SPM / Diploma

Tools

Microsoft Word

Excel

Job description

OBM Agency Services Sdn Bhd in Sabah is seeking an Administration Assistant to support daily clerical tasks and customer communications. You will handle data entry, prepare documents, and maintain records while delivering friendly service over the phone and messages.

The role requires good communication, basic Word/Excel skills, and the ability to work independently or with a team. Minimum SPM/ Diploma in a related field; RM2000 basic salary.