Customer Care (Laboratory) Internship (Start ASAP)

Afterschool; Shah Alam; On-site; MYR 28,000 - 50,000; Full time

Job summary

A global leader in testing and certification is looking for a candidate to manage sample processing and client communications in Shah Alam, Selangor. The role includes handling daily sample tasks, providing after-sales service, and coordinating the lab testing process. A Bachelor's degree and strong interpersonal skills are required. Ideal for candidates who are independent and work well in team settings.

Qualifications

• Bachelor’s degree in any course from a recognized university or college.
• Good personality, independence, and ability to work well in a team.

Responsibilities

• Handling daily sample receiving, registration, and sorting.
• Providing after-sales service to clients.
• Assisting walk-in clients and responding to incoming calls regarding lab test enquiries.
• Communicating with clients on sample submission and related issues.
• Coordinating the lab testing process between Lab, Admin, Sales, and Billing Departments.

Skills

Good personality

Independence

Teamwork

Education

Bachelor’s degree

Job description

Join SGS, the global leader in testing, inspection, and certification, to manage sample processing and client communications in a dynamic lab environment.

Your role

Key responsibilities include:

• Handling daily sample receiving, registration, and sorting
• Providing after-sales service to clients
• Assisting walk-in clients and responding to incoming calls regarding lab test enquiries
• Communicating with clients on sample submission and related issues
• Coordinating the lab testing process between Lab, Admin, Sales, and Billing Departments

About you

The company is looking for:

• Bachelor’s degree in any course from a recognized university or college
• Good personality, independence, and ability to work well in a team

This job may close before the stated closing date, you are encouraged to apply as soon as possible