Internship - Customer Care (Laboratory)

SGS (Malaysia) Sdn Bhd; Shah Alam; On-site; MYR 36,000 - 48,000; Full time

Job summary

SGS (Malaysia) Sdn Bhd is seeking a capable coordinator to handle daily sample receiving, registration, sorting and after sales service with clients in Shah Alam. You will assist walk-in clients and handle lab test enquiries, and coordinate the testing process across Lab, Admin, Sales and Billing teams.

The role requires a bachelor degree, good personality, independence and teamwork. You will interact with clients on submissions and related issues, ensuring smooth service delivery and client

Qualifications

• Bachelor degree in any course from recognized university / college.
• Good personality, independent and a good team player.

Responsibilities

• To handle daily sample receiving, registration, sorting & after sales service with client.
• Assist walk in client and incoming call regarding lab test enquiry.
• Communicate with client on the sample submission & any related issue.
• Assist in coordinating the lab testing process between Lab, Admin, Sales & Billing Department.

Skills

English language skills

Good personality

Independent

Team player

Education

Bachelor degree

Job description

To handle daily sample receiving, registration, sorting & after sales service with client

Assist walk in client and incoming call regardinglab test enquiry

Communicate with client on the sample submission & any related issue.

Assist in coordinatingthe lab testing process between Lab, Admin, Sales & Billing Department.

Qualifications

Bachelor degree in any coursefrom recognized university / college.

Good personality, independent and a good team player.

Your application will include the following questions:

• Which of the following types of qualifications do you have?
• How would you rate your English language skills?

Engineering & Project Management Services 1,001-5,000 employees

SGS is the world’s leading Testing, Inspection and Certification company.

We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals.

With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence.

SGS is the world’s leading Testing, Inspection and Certification company.

We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals.

With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence.