Internship - Customer Care (Laboratory)

SGS; Selangor; On-site; MYR 36,000 - 54,000; Full time

Job summary

Jora Malaysia is seeking a suitable candidate to manage daily sample receiving, registration, and client-facing support. The role involves assisting walk-in clients and handling lab test inquiries, as well as coordinating communication between the lab, admin, sales and billing teams.

The ideal candidate holds a bachelor degree, demonstrates independence and strong teamwork, and is prepared to support the end-to-end laboratory workflow in a fast-paced environment in Malaysia.

Qualifications

• Bachelor degree from a recognized university/college.
• Good personality, independent and a good team player.

Responsibilities

• Handle daily sample receiving, registration, sorting & after sales service with client.
• Assist walk in client and incoming call regarding lab test enquiry.
• Communicate with client on the sample submission & any related issue.
• Assist in coordinating the lab testing process between Lab, Admin, Sales & Billing Department.

Skills

Communication skills

Education

Bachelor degree (any field)

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

To handle daily sample receiving, registration, sorting & after sales service with client

Assist walk in client and incoming call regardinglab test enquiry

Communicate with client on the sample submission & any related issue.

Assist in coordinatingthe lab testing process between Lab, Admin, Sales & Billing Department.

Job Description

• To handle daily sample receiving, registration, sorting & after sales service with client

• Assist walk in client and incoming call regardinglab test enquiry

• Communicate with client on the sample submission & any related issue.

• Assist in coordinatingthe lab testing process between Lab, Admin, Sales & Billing Department.

Qualifications

• Bachelor degree in any coursefrom recognized university / college.

• Good personality, independent and a good team player.