CSR & ESG Communications Lead

Lotuss Stores (Malaysia) Sdn Bhd; Kepong; On-site; MYR 42,000 - 64,000; Full time

Job summary

Lotuss Stores Malaysia Sdn. Bhd. is seeking an experienced professional to provide operational and administrative support across CSR, communications, and ESG storytelling activities.

You will coordinate volunteer programmes, liaise with NGOs, manage event logistics, monitor media coverage, and draft content for internal and external channels. Additionally, you will support ESG newsletters and sustainability content development.

Qualifications

• Bachelor’s degree in mass communications, journalism, marketing, business administration, or related field.
• 2–3 years in PR, corporate communications, branding, marketing, or advertising; media analysis a plus.
• Strong interpersonal, critical thinking, and detail orientation.
• Excellent verbal and written English and Bahasa Malaysia; Mandarin a plus.
• Independent with strong follow-through and sense of responsibility.
• Proficient in MS Office and internet apps like Google Analytics/Search.
• Knowledge of Photoshop or InDesign is an added advantage.

Responsibilities

• Coordinate volunteer and community programmes.
• Liaise with NGOs and community partners.
• Manage event logistics and administration.
• Track budgets and programme expenditures.
• Collect impact data and programme outcomes.
• Maintain CSR documentation and reporting.
• Monitor media coverage and prepare reports.
• Draft content for internal and external channels.
• Maintain media databases and distribution lists.
• Provide administrative support to communications activities.
• Gather sustainability success stories from business units.
• Support photography and video content development.
• Maintain sustainability intranet content.
• Assist with ESG newsletters and campaign materials.

Skills

Public relations

Corporate communications

Content creation

English & Bahasa Malaysia

Google Analytics

Adobe Photoshop

Adobe InDesign

Microsoft Office

Media analysis

Teamwork

Education

Bachelor's Degree in Mass Communications, Journalism, Marketing, Business Administration, or related field

Tools

Microsoft Office

Google Analytics

Google Search

Adobe Photoshop

Adobe InDesign

Job description

Lotuss Stores Malaysia Sdn. Bhd. is seeking an experienced professional to provide operational and administrative support across CSR, communications, and ESG storytelling activities.

You will coordinate volunteer programmes, liaise with NGOs, manage event logistics, monitor media coverage, and draft content for internal and external channels. Additionally, you will support ESG newsletters and sustainability content development.