Senior Executive, Communications & CSR

Lotus's Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Lotus's Malaysia is seeking a proactive CSR & Communications Coordinator to support operations across CSR programmes, ESG storytelling, and communications activities. You will coordinate volunteer projects, liaise with NGOs, manage event logistics, and track budgets.

You will also monitor media, draft content, update media databases, and assist with ESG newsletters and campaigns. The role requires a Bachelor's degree in a related field and 2–3+ years in Public Relations, Corporate

Qualifications

• Bachelor's Degree in Mass Communications, Journalism, Marketing, Business Administration, or a related field.

Responsibilities

• Coordinate volunteer and community programmes across CSR.
• Liaise with NGOs and community partners for programmes.
• Manage event logistics and administration for CSR events.
• Track budgets and programme expenditures.
• Collect impact data and programme outcomes.
• Maintain CSR documentation and reporting.
• Monitor media coverage and prepare reports.
• Draft content for internal and external channels.
• Maintain media databases and distribution lists.
• Provide administrative support to communications activities.
• Gather sustainability success stories from business units.
• Support photography and video content development.
• Maintain sustainability intranet content.
• Assist with ESG newsletters and campaign materials.

Skills

Public relations

Interpersonal skills

English & Bahasa Malaysia

Critical thinking

Independent with follow-through

Teamwork

Microsoft Office

Google Analytics

Google Search

Adobe Photoshop/InDesign

Education

Bachelor's Degree in Mass Communications/Journalism/Marketing/Business Administration

Tools

Microsoft Office

Google Analytics

Google Search

Adobe Photoshop

Adobe InDesign

Job description

Provide operational and administrative support across communications, CSR programmes and ESG storytelling activities.

Key Accountabilities

CSR Operations (60%)

• Coordinate volunteer and community programmes.
• Liaise with NGOs and community partners.
• Manage event logistics and administration.
• Track budgets and programme expenditures.
• Collect impact data and programme outcomes.
• Maintain CSR documentation and reporting.

Communications Support (30%)

• Monitor media coverage and prepare reports.
• Draft content for internal and external channels.
• Maintain media databases and distribution lists.
• Provide administrative support to communications activities.

ESG Communications Support (10%)

• Gather sustainability success stories from business units.
• Support photography and video content development.
• Maintain sustainability intranet content.
• Assist with ESG newsletters and campaign materials.

Requirements

• Bachelor's Degree in Mass Communications, Journalism, Marketing, Business Administration, or a related field.
• Minimum 2–3 years of relevant experience in Public Relations, Corporate Communications, Branding, Marketing, or Advertising. Experience in Media Analysis would be an added advantage.
• Good interpersonal skills, critical thinking, and attention to detail.
• Excellent verbal and written communication skills in English and Bahasa Malaysia. Mandarin or other local languages would be an added advantage.
• Driven, resourceful, and able to work independently with strong follow-through.
• Strong sense of responsibility, integrity, and teamwork.
• Proficient in Microsoft Office and internet-based applications such as Google Analytics and Google Search.
• Knowledge of Adobe Photoshop, Adobe InDesign, or other design software would be an added advantage.