Critical Facilities Manager

Xircle Talent; Iskandar Puteri; On-site; MYR 180,000 - 300,000; Full time

Job summary

Xircle Talent is seeking a seasoned Facilities Manager for a global real estate and investment management client in Malaysia. The role leads on-site operations, team, and vendor management, with responsibility for site facility management including O&M, finance, HSE, and procurement.

You will drive preventive and reactive maintenance, ensure statutory compliance, and manage M&E systems. The position requires CDCP, a mechanical/electrical/operational engineering degree, and 6–8 years in

Qualifications

• CDCP certification and degree from a recognized institution.
• 6–8 years in engineering or critical environment space.
• 2–3 years operating electrical and mechanical services in Tier III data centers or equivalent.
• Experience with M&E systems and building infrastructure.

Responsibilities

• Lead engineering operations teams including staff and vendors.
• Ensure adherence to client and company policies by all staff and vendors.
• Act as escalation point for failures and support safety, analysis, and improvements.
• Implement maintenance programs, procedures, preventive/planned maintenance, and helpdesk management.
• Oversee hard and soft services, ensuring standards and procedures.
• Supervise subcontractors for repair and maintenance work.
• Monitor contractor performance against budgets.
• Coordinate contractor meetings and corrective action plans for underperformance.
• Ensure maintenance documentation supports asset management.
• Assist with statutory compliance and certifications.

Skills

Team leadership

Vendor management

HSE compliance

Preventive maintenance

Technical writing

Communication

Job hazards analysis

Data center operations

Education

Bachelor's degree in Mechanical, Electrical, or Operational Engineering

CDCP Certification

Tools

AutoCAD

Windows OS

Job description

About Our Client

Our client is a global professional services firm specializing in real estate and investment management.

Job Summary

This role leads on-site operational, team, and vendor management, with overall responsibility for site facility management (O&M), finance, HSE, and procurement. The primary purpose is to ensure excellence in preventative and reactive maintenance programs, statutory compliance, and the effective management of all plant, mechanical, and electrical systems.

Key Responsibilities

• Lead and direct multi-skilled Engineering Operations teams, including directly employed staff and vendors.
• Ensure strict adherence to client and company policies and procedures by all staff and vendors within facilities.
• Serve as an escalation point for critical failures, assisting the technical team with safety, identification, analysis, rectification, and improvement reporting.
• Implement operational standards, procedures, preventive/planned maintenance programs, repair/replacement initiatives, and helpdesk management.
• Manage both hard and soft service operations, ensuring implementation of agreed procedures and standards.
• Oversee all site repair and maintenance by subcontractors to ensure work completion, quality, and compliance with specifications and ordinances.
• Monitor, measure, and report on specialist contractor performance against agreed contractual budgets.
• Coordinate periodic meetings with contractors, vendors, and suppliers to maintain standards and develop corrective action plans for underperformance.
• Ensure maintenance documentation meets required standards for effective asset management.
• Assist the client with statutory compliance requirements and certifications for the site.

Requirements

• Certified Data Centre Professional (CDCP).
• Bachelor's Degree in Mechanical, Electrical, or Operational Engineering.
• 6-8 years of relevant experience in engineering or critical environment space.
• 2-3 years' experience in operating electrical and mechanical services in a Tier III or equivalent data center/critical facility.
• Competent and experienced in data center and/or critical environment maintenance and operations.
• Hands‑on experience and knowledge in M&E and building‑related systems (e.g., CRAU, chillers, PDU, UPS, Switch Gears Ops, DX cooling, network structured cabling, security).
• Competent in undertaking Job Hazards Analysis (JHA).
• Excellent people skills and ability to interact with diverse client and vendor staff.
• Strong verbal and written communication skills, including technical writing or business justification.
• Sound computer skills in Windows‑based operating systems; AutoCAD skills are an advantage.
• 5-8 years of experience managing people and operations/technical aspects, preferably in a Data Center environment.
• Recent hands‑on experience is preferred.