Executive Accounts Receivable - Master Data

DKSH; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

DKSH Malaysia is seeking an Accounts Receivable professional to manage collections, reconciliations and credit control for assigned customer portfolios. The role emphasizes hands-on follow-up, stakeholder coordination, and disciplined cash collection.

You will work cross-functionally with Sales, Operations and IT, monitor ageing, resolve disputes, and ensure compliance with credit policies. Proficiency in Excel and SAP is a plus.

Qualifications

• Diploma / Degree in Accounting, Finance, or related discipline.
• 2–4 years of AR / credit control experience in a commercial setting.

Responsibilities

• Accounts Receivable & Collections Execution across assigned customer portfolios.
• Own and manage portfolio to ensure timely collections and resolve overdue balances.
• Engage customers to secure payment commitments and follow through to closure.
• Investigate disputes, billing discrepancies, and short payments.
• Monitor ageing trends and act on deteriorating accounts.
• Coordinate with Sales, Operations and IT to align AR processes.
• Prepare structured updates on overdue accounts and key issues.
• Maintain accurate AR records and ageing analysis.

Skills

AR collections

Data analysis

Stakeholder communication

Education

Diploma / Degree in Accounting

Tools

SAP

Excel

PowerPoint

Job description

About the Role:

Responsible for managing Accounts Receivable activities within assigned customer portfolios, including collections, reconciliation, and credit control execution.

This role requires a hands‑on operator with strong follow‑up discipline, structured thinking, and the ability to work across stakeholders to resolve issues and drive cash collection outcomes.

Key Responsibilities

• Accounts Receivable & Collections Execution
• Own and manage assigned customer portfolio to ensure timely collections and resolution of overdue balances
• Proactively engage customers to secure payment commitments and follow through to closure
• Investigate and resolve disputes, billing discrepancies, and short payments
• Monitor ageing trends and act on deteriorating accounts
• Credit Control & Risk Monitoring
• Support credit reviews and monitor customer exposure against limits
• Identify high‑risk accounts and escalation with clear recommendations
• Ensure adherence to credit policies and maintain control over overdue exposure
• Stakeholder Coordination
• Work cross‑functionally with Sales, Operations, and IT teams to align AR processes with business goals to resolve account‑level issues impacting collections
• Communicate clearly with customers to address outstanding balances and disputes
• Support alignment between business objectives and credit discipline
• Reporting & Operational Discipline
• Maintain accurate AR records, reconciliations, and ageing analysis
• Prepare structured updates on overdue accounts and key issues
• Ensure timely housekeeping, clearing, and follow‑up of open items
• Identify gaps in process or discipline and raise improvement opportunities

What We’re Looking For

• Solid AR / collections experience with exposure to a portfolio of customers
• Demonstrated ability to drive collections outcomes, not just follow processes
• Strong follow‑up discipline and ownership of assigned accounts
• Confident communication when dealing with customers and internal stakeholders
• Ability to work with data (ageing, exposure, trends) and translate into actions
• Comfortable working in a fast‑paced operational environment
• Proficiency in Excel, Word, PowerPoint, and data analysis tools.
• Hands‑on experience with SAP or similar ERP systems is a plus.

Qualifications & Experience

• Diploma / Degree in Accounting, Finance, or related discipline
• 2–4 years of AR / credit control experience in a commercial setting