Credit Controller

Info-Tech Systems Integrators (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Laptop provided

Medical benefit

Annual leave

Flexi benefit entitlement

Monthly staff events

Job summary

Info-Tech Systems Integrators (M) Sdn Bhd is seeking an Accounts Receivable/Credit Control professional in Kuala Lumpur to manage customer ledgers and drive timely collections. You will assess credit risk and work with sales and finance to maintain healthy cash flow.

Join our finance team in a role focused on AR aging, collections, and maintaining strong customer relationships, while ensuring compliance with internal credit policies.

Qualifications

• Diploma or Degree in Accounting, Finance, Business Administration, or related field.
• 1–3 years of experience in credit control, accounts receivable, or debt collection.
• Proficient in Microsoft Excel and accounting software.
• Strong communication, negotiation, and problem-solving skills.
• Able to manage multiple accounts, prioritise tasks, and meet collection deadlines.

Responsibilities

• Assess creditworthiness and set appropriate credit limits and terms.
• Review and monitor customer credit limits and payment history.
• Identify high-risk accounts and apply credit control measures.
• Follow up on overdue invoices and monitor AR aging.
• Prepare and maintain AR aging reports.
• Communicate with customers to arrange payment.
• Reconcile customer accounts and investigate balances.
• Escalate overdue accounts to management as needed.
• Collaborate with sales and finance to maintain cash flow.
• Assist with month-end close and AR reconciliations.

Skills

Credit control

Accounts receivable

Communication

Negotiation

Analytical skills

Education

Accounting/Finance degree

Tools

Excel

Accounting software

Job description

Responsible for managing the company’s accounts receivable, monitoring customer credit limits, ensuring timely collection of outstanding payments, and minimising bad debts. The role involves maintaining accurate customer accounts, resolving payment disputes, and working closely with the sales and finance teams to maintain healthy cash flow.

Main Responsibilities

Assess customer creditworthiness and recommend appropriate credit limits and payment terms.

Review and monitor customer credit limits and payment history.

Identify high-risk accounts and recommend appropriate credit control measures.

Monitor accounts receivable and follow up on overdue invoices.

Ensure credit applications and supporting documents are complete and properly approved.

Contact customers via phone, email, and other communication channels to arrange payment.

Prepare and maintain an updated accounts receivable ageing report.

Ensure timely collection of outstanding balances in accordance with agreed payment terms.

Monitor collection targets and provide regular updates on collection performance.

Reconcile customer accounts and investigate outstanding balances.

Ensure credit notes, and customer statements are issued accurately and on time.

Maintain professional relationships with customers to facilitate timely payments.

Communicate with customers regarding disputed invoices and outstanding documentation.

Maintain accurate records of customer communications, collection activities, and payment commitments.

Escalate overdue accounts and potential bad debts to management when necessary.

Liaise with the sales, customer service, and finance teams to resolve billing and payment issues.

Prepare weekly and monthly collection reports, overdue reports, and accounts receivable ageing analysis.

Monitor collection targets and days sales outstanding.

Support month-end closing activities and accounts receivable reconciliations.

Ensure compliance with company credit policies, internal controls, and applicable financial procedures.

Assist with audit requests and provide supporting documentation when required.

Main Requirements

Diploma or Degree in Accounting, Finance, Business Administration, or a related field.

At least 1–3 years of relevant experience in credit control, accounts receivable, or debt collection.

Good knowledge of credit management principles and accounts receivable processes.

Proficient in Microsoft Excel and accounting software.

Strong communication, negotiation, and problem-solving skills.

Good analytical skills and attention to detail.

Able to manage multiple accounts, prioritise tasks, and meet collection deadlines.

Responsible, organised, proactive, and able to work independently as well as in a team.

The Package:

Basic Salary

Annual Leave, Medical Leave, Special Granted Leaves

Medical Benefit

Flexi Benefit Entitlement, Laptop Provided, Monthly Employee Engagement Events

Working Hours: 9:00AM - 6:00PM (Monday – Friday)

Grow career with clear opportunities for advancement and professional development

Office location easy access to public transportation [KL Sentral Station (e.g. MRT, LRT, Monorail, KTM)]

Info-Tech Systems is a leading provider of integrated HR, payroll, attendance, and business management solutions in Singapore, Malaysia, Hong Kong and India. We help businesses streamline their workforce management and daily operations through innovative, cloud-based software and technology. With a strong focus on customer service and continuous innovation, we are committed to helping businesses work smarter and grow more efficiently. Join us and be part of a dynamic team where you can learn, grow, and build your career with us.

Info-Tech Systems is a leading provider of integrated HR, payroll, attendance, and business management solutions in Singapore, Malaysia, Hong Kong and India. We help businesses streamline their workforce management and daily operations through innovative, cloud-based software and technology. With a strong focus on customer service and continuous innovation, we are committed to helping businesses work smarter and grow more efficiently. Join us and be part of a dynamic team where you can learn, grow, and build your career with us.