Credit Recovery Executive

Tialoc Malaysia Sdn Bhd; Kedah; Vor Ort; MYR 40.000 - 70.000; Vollzeit

Zusammenfassung

Tialoc Malaysia Sdn Bhd is seeking a Credit Control Specialist to manage customer accounts and monitor receivables, ensuring timely collection while minimizing credit risk. The role collaborates with Finance, Sales and Operations to resolve payment issues and maintain strong customer relationships.

Ideal candidates hold a finance-related degree and have 2–3 years' experience in credit control or accounts receivable, with strong communication and negotiation skills.

Qualifikationen

• Bachelor's degree in finance, accounting, business, or related field.
• 2–3 years of experience in credit control or accounts receivable.
• Strong verbal and written communication and negotiation skills.
• Detail-oriented with strong analytical and time-management abilities.
• Ability to work independently and manage multiple priorities.

Aufgaben

• Manage a portfolio of customer accounts and monitor outstanding receivables to ensure timely payment and effective credit control.
• Conduct daily follow-ups on overdue payments through telephone calls and email correspondence.
• Monitor and respond to customer emails, ensuring follow-up on payment, account, and invoice queries.
• Review customer accounts, payment history, credit terms, and outstanding balances to identify potential credit risks and take action.
• Investigate and resolve customer payment disputes, invoice discrepancies, credit notes, and billing issues with relevant departments.
• Reconcile customer accounts and ensure all payments, receipts, adjustments, and balances are recorded and updated.

Kenntnisse

Credit control

Accounts receivable

Collections

Finance

Ausbildung

Bachelor's degree

Tools

Microsoft Office

Accounting systems

Jobbeschreibung

Responsible for managing customer credit accounts and monitoring accounts receivable to ensure timely collection of outstanding payments while minimizing credit risk. The role involves maintaining accurate customer account records, resolving payment and invoice disputes, conducting credit assessments, and collaborating closely with the Finance, Sales, and Operations teams to achieve collection objectives while maintaining strong customer relationships.

Key responsibilities

Manage a portfolio of customer accounts and monitor outstanding receivables to ensure timely payment and effective credit control.

Conduct daily follow-ups on overdue payments through telephone calls and email correspondence.

Monitor and respond to customer emails promptly, ensuring timely follow-up on payment, account, and invoice-related queries.

Review customer accounts, payment history, credit terms, and outstanding balances to identify potential credit risks and take appropriate action.

Investigate and resolve customer payment disputes, invoice discrepancies, credit notes, and billing issues in coordination with the relevant departments.

Reconcile customer accounts and ensure all payments, receipts, adjustments, and outstanding balances are accurately recorded and updated.

Prepare and provide customers with Statements of Account (SOA) when required to support account reconciliation and clarification.

Accurately allocate customer payments and maintain up-to-date customer account records in the system.

Liaise closely with the Finance, Sales, and Operations teams to resolve account-related issues and minimize future payment delays.

Negotiate payment arrangements and recovery plans with customers in accordance with company credit policies and management directives.

Job Requirements

Bachelor's degree in finance, Accounting, Business Administration, or a related field.

Minimum 2–3 years of relevant experience in Credit Control, Accounts Receivable, Collections, or Finance.

Strong verbal, written, communication, and negotiation skills.

Excellent attention to detail with strong problem-solving capabilities.

Strong analytical, organizational, and time-management skills.

Ability to work independently, manage multiple priorities, and meet collection targets and deadlines.

Proficient in Microsoft Office applications and familiar with accounting systems.

Engineering & Project Management Services 101-1,000 employees

Tialoc Malaysia Sdn Bhd is a General Contractor has made great strides with numerous building projects for MNC’s within the region. Operating at the forefront of our industry, we leverage on our Civil, Structural and Architectural (CSA) & Mechanical, Electrical and Process (MEP) capabilities and achievements to maximize our client’s interest.

Idealy positioned, Tialoc is a German- originated Asian group of companies with proven track record in providing turnkey solutions to its industrial customers in the field of plants and facilities, environmental technology systems as well as composite process equipment.

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