Credit Collections Specialist - Fresh Graduates Welcome

PERSOL Workforce Solutions Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 29,000; Part time

Job summary

PERSOL Workforce Solutions Malaysia Sdn Bhd is seeking a Credit Collection Executive in Cheras, Kuala Lumpur. The role focuses on managing accounts, following up on payments, and meeting collection targets while maintaining strong customer relations.

Fresh graduates are welcomed; the position is a 6-month contract with the possibility of conversion to permanent. Basic duties include outbound calls and resolving payment arrangements.

Qualifications

• Minimum a relevant qualification (SPM/STPM, Diploma or Degree).
• Good communication and negotiation skills in English and Bahasa Malaysia.
• Fresh graduates are encouraged to apply; prior collection experience is a plus.

Responsibilities

• Manage customer accounts and monitor payment schedules to ensure timely payments.
• Make outbound calls to remind customers of upcoming and overdue payments.
• Achieve assigned daily and monthly collection targets.
• Deliver professional customer service while maintaining positive customer relationships.
• Understand customers' financial concerns and provide appropriate payment arrangements.
• Handle inquiries and complaints professionally and collaborate with the team.

Skills

Communication

Negotiation

Persuasion

Microsoft Office

Education

SPM/STPM

Diploma

Bachelor's Degree

Tools

Microsoft Office

Job description

PERSOL Workforce Solutions Malaysia Sdn Bhd is seeking a Credit Collection Executive in Cheras, Kuala Lumpur. The role focuses on managing accounts, following up on payments, and meeting collection targets while maintaining strong customer relations.

Fresh graduates are welcomed; the position is a 6-month contract with the possibility of conversion to permanent. Basic duties include outbound calls and resolving payment arrangements.