Credit & Collections Manager (BTC)

Mondelez Malaysia Sdn Bhd; Selangor; On-site; MYR 100,000 - 170,000; Full time

Job summary

Mondelēz International in Malaysia seeks a Senior Credit & Collections professional to oversee credit risk and collections, partnering with sales and finance to minimize delinquencies and bad debt. You will lead a team, enforce policy, and drive improvements in cash flow across key accounts.

The role requires strong data analysis, negotiation and communication skills, with a focus on timely decisions and KPI delivery. Equal opportunity employer.

Qualifications

• Significant experience in credit and collection management or financial accounting.
• A business perspective to the context of credit decisions.
• Experience leading and developing a team.
• Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs.
• Great interpersonal, teamwork and communication skills.
• Able to influence, negotiate and apply commercial acumen.

Responsibilities

• Oversee customer credit risk management and effective customer collections (including defining collection strategies and worklists, new customer onboarding, ongoing credit assessments and risk category and credit limit maintenance).
• Adopt, communicate and enforce the global credit policy, building in-person relationships with major customers and the sales teams that support them.
• Ensure the technical proficiency of the bill-to-cash staff and manage the team responsible for credit analysis and receivables collection including training and skills development.
• Represent the company in professional credit groups and manage high-risk accounts and bankruptcies.
• Ensure staff are aware of and compliant with legal issues pertaining to credit and collection activities.

Skills

Credit management

Collections management

Business perspective

Team leadership

Data analysis

Communication skills

Job description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will oversee credit management and/or cash collection activity. Working with the sales and finance functions, you will minimize overdues, and clear claims and deductions in an accurate and timely manner, monitoring and mitigating our risk and minimizing bad debt write-offs.

How you will contribute

• Oversee customer credit risk management and effective customer collections (including defining collection strategies and worklists, new customer onboarding, ongoing credit assessments and risk category and credit limit maintenance)
• Adopt, communicate and enforce the global credit policy, building in-person relationships with major customers and the sales teams that support them
• Ensure the technical proficiency of the bill-to-cash staff and manage the team responsible for credit analysis and receivables collection including training and skills development
• Represent the company in professional credit groups and manage high-risk accounts and bankruptcies
• Ensure staff are aware of and compliant with legal issues pertaining to credit and collection activities

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Significant experience in credit and collection management or financial accounting
• A business perspective to the context of credit decisions
• Experience leading and developing a team
• Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs
• Great interpersonal, teamwork and communication skills
• Able to influence, negotiate and apply commercial acumen

No Relocation support available

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular Credit & Collections Management (BTC) Customer Service & Logistics