Credit & Collections Manager (BTC)

Mondelez International; Selangor; On-site; MYR 90,000 - 130,000; Full time

Job summary

Mondelēz International is seeking a Credit & Collections Manager in Malaysia to oversee customer credit risk management and collections. You will minimize past dues, clear claims and deductions, and collaborate with sales and finance to reduce bad debt while safeguarding cash flow.

Lead a team, define collection strategies, onboard new customers, conduct ongoing credit assessments, and ensure adherence to global credit policy, with emphasis on timely, compliant receivables management and KPI

Qualifications

• Significant experience in credit and collection management or financial accounting.
• Experience leading and developing a team.
• Ability to analyze data and translate insights into action.

Responsibilities

• Oversee customer credit risk management and effective collections, including strategies and onboarding.
• Enforce global credit policy and maintain relationships with major customers and sales teams.
• Ensure proficiency of bill-to-cash staff and train the credit analysis/receivables team.
• Represent the company in professional credit groups and manage high-risk accounts.

Skills

Credit management

Cash collection

Team leadership

Data analysis

Communication

Negotiation

Financial accounting

Education

Bachelor's degree in finance or accounting

Tools

Excel

ERP systems

Job description

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will oversee credit management and/or cash collection activity.

Working with the sales and finance functions, you will minimize overdues, and clear claims and deductions in an accurate and timely manner, monitoring and mitigating our risk and minimizing bad debt write-offs.

How you will contribute

• Oversee customer credit risk management and effective customer collections (including defining collection strategies and worklists, new customer onboarding, ongoing credit assessments and risk category and credit limit maintenance)
• Adopt, communicate and enforce the global credit policy, building in-person relationships with major customers and the sales teams that support them
• Ensure the technical proficiency of the bill-to-cash staff and manage the team responsible for credit analysis and receivables collection including training and skills development
• Represent the company in professional credit groups and manage high-risk accounts and bankruptcies
• Ensure staff are aware of and compliant with legal issues pertaining to credit and collection activities

What you will bring

• A desire to drive your future and accelerate your career and the following experience and knowledge:
• Significant experience in credit and collection management or financial accounting
• A business perspective to the context of credit decisions
• Experience leading and developing a team
• Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs
• Great interpersonal, teamwork and communication skills
• Able to influence, negotiate and apply commercial acumen

No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type Regular Credit & Collections Management (BTC) Customer Service & Logistics

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum. Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity!