Credit & Collections Leader: Risk, Strategy & Growth

Mondelez Malaysia Sdn Bhd; Selangor; On-site; MYR 100,000 - 170,000; Full time

Job summary

Mondelēz International in Malaysia seeks a Senior Credit & Collections professional to oversee credit risk and collections, partnering with sales and finance to minimize delinquencies and bad debt. You will lead a team, enforce policy, and drive improvements in cash flow across key accounts.

The role requires strong data analysis, negotiation and communication skills, with a focus on timely decisions and KPI delivery. Equal opportunity employer.

Qualifications

• Significant experience in credit and collection management or financial accounting.
• A business perspective to the context of credit decisions.
• Experience leading and developing a team.
• Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs.
• Great interpersonal, teamwork and communication skills.
• Able to influence, negotiate and apply commercial acumen.

Responsibilities

• Oversee customer credit risk management and effective customer collections (including defining collection strategies and worklists, new customer onboarding, ongoing credit assessments and risk category and credit limit maintenance).
• Adopt, communicate and enforce the global credit policy, building in-person relationships with major customers and the sales teams that support them.
• Ensure the technical proficiency of the bill-to-cash staff and manage the team responsible for credit analysis and receivables collection including training and skills development.
• Represent the company in professional credit groups and manage high-risk accounts and bankruptcies.
• Ensure staff are aware of and compliant with legal issues pertaining to credit and collection activities.

Skills

Credit management

Collections management

Business perspective

Team leadership

Data analysis

Communication skills

Job description

Mondelēz International in Malaysia seeks a Senior Credit & Collections professional to oversee credit risk and collections, partnering with sales and finance to minimize delinquencies and bad debt. You will lead a team, enforce policy, and drive improvements in cash flow across key accounts.

The role requires strong data analysis, negotiation and communication skills, with a focus on timely decisions and KPI delivery. Equal opportunity employer.