Credit & Billing Administrator – AR, Collections (Johor)

AI Website; Malaysia; On-site; MYR 33,000 - 47,000; Full time

Benefits offered by this job

Attractive remuneration package

Performance bonus + company trip

Supportive working environment

Job summary

AI Website in Johor, Malaysia is seeking an Accounts Receivable/Credit Controller assistant to support daily AR activities and billing processes. You will verify receipts, ensure accurate data entry, and timely banking of cheques while maintaining customer billing records and related documents.

The role requires 1–2 years in AR or credit control or fresh graduates. Proficiency in Excel and multilingual communication (Bahasa Malaysia, English, Mandarin) is expected in a supportive team

Qualifications

• Diploma or Bachelor's degree in Accounting, Finance or related field.
• 1–2 years AR or credit control experience; fresh graduates welcome.
• Proficient in Microsoft Excel and data entry.
• Able to communicate in Bahasa Malaysia, English and Mandarin.

Responsibilities

• Assist Accounts Receivable and Accountant in daily AR and credit operations, including billing and collection processes.
• Verify collection receipts, ensure accurate data entry and timely bank-in of cheques.
• Generate sales billings/invoices and related documents accurately and on time, ensuring timely distribution to clients.
• Maintain and update customer billing information with proper documentation attached to customer profiles.
• Monitor outstanding payments, analyze root causes of overdue invoices, and follow up with Sales team or clients to ensure timely resolution.
• Issue payment reminders or cancellation letters when required.
• Track pending account actions such as upgrades, downgrades and terminations, and alert relevant teams when due.
• Process and validate customer upgrade forms and maintain accurate service duration by adjusting package expiry dates.
• Coordinate and liaise with internal departments and third parties to resolve issues, improve processes and support workflow enhancements.
• Manage NFC Business Tag Cards from issuance to delivery, including tracking and status updates.

Skills

Excel

Bahasa Malaysia

English

Mandarin

Interpersonal skills

Education

Diploma or Bachelor's in Accounting/Finance

Job description

AI Website in Johor, Malaysia is seeking an Accounts Receivable/Credit Controller assistant to support daily AR activities and billing processes. You will verify receipts, ensure accurate data entry, and timely banking of cheques while maintaining customer billing records and related documents.

The role requires 1–2 years in AR or credit control or fresh graduates. Proficiency in Excel and multilingual communication (Bahasa Malaysia, English, Mandarin) is expected in a supportive team