Corporate Secretarial Manager: Client & Operations Leader

Boardroom Corporate Services Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 210,000; Full time

Benefits offered by this job

Medical

Education support

Dental

Parking

Mobile Phone Allowance (Asst Managers)

Job summary

Boardroom Group in Malaysia seeks a Corporate Secretarial Manager to lead the BR CS Hub, ensuring top-tier client service, operational excellence, and strategic growth. You will oversee client portfolios, monitor financial performance, and drive compliance and innovation across regions.

The role emphasizes team development, process improvements, and delivering value-added services through robust client relationships and training initiatives.

Qualifications

• Leadership and people management experience
• Strong client service orientation
• Strategic planning and business development
• Operational excellence and process improvement
• Team development and training
• SLA adherence and client relationship management

Responsibilities

• Lead and manage the BR CS Hub department to deliver high-quality client service and meet SLA targets
• Oversee client portfolios, financial performance, compliance and risk management
• Develop and implement strategic plans for growth and innovation within the CS hub
• Maintain and grow strong client relationships and engagement across regions
• Coordinate with regional teams to ensure consistency and efficiency across locations
• Review work for accuracy and provide value-added input to client deliverables
• Develop and deliver technical training for BR CS Hub teams

Job description

Boardroom Group in Malaysia seeks a Corporate Secretarial Manager to lead the BR CS Hub, ensuring top-tier client service, operational excellence, and strategic growth. You will oversee client portfolios, monitor financial performance, and drive compliance and innovation across regions.

The role emphasizes team development, process improvements, and delivering value-added services through robust client relationships and training initiatives.