Corporate Banking Support Specialist

OCBC e2 Power Sdn Bhd; Cyberjaya; Presencial; MYR 67 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive base salary

Holistic flexible benefits

Resumo da oferta

OCBC Bank invites applications for a Service Manager to deliver prompt post-sales support to Singapore corporate customers via our hotline, bridging SMEs to large corporates with timely, accurate assistance.

You will handle inbound calls on business accounts, provide technical support for the business internet banking, and assist with new digital initiatives; the role requires a strong service mindset and ownership, with English fluency and Mandarin a plus, and rotating shifts 8am–8pm Monday to

Qualificações

• Degree or diploma holder, preferably with work experience in a Contact Centre, Banking or Customer Service environment.
• Fresh graduates or candidates without experience are welcome to apply.
• Strong service mindset and ownership to deliver excellent service.

Responsabilidades

• Handle inbound calls from our commercial service centre hotline, addressing enquiries pertaining to business account transactions.
• Provide technical support on the business internet banking.
• Support any digital initiative launches.

Conhecimentos

Service mindset

Ownership

English proficiency

Formação académica

Degree or diploma

Descrição da oferta de emprego

OCBC Bank invites applications for a Service Manager to deliver prompt post-sales support to Singapore corporate customers via our hotline, bridging SMEs to large corporates with timely, accurate assistance.

You will handle inbound calls on business accounts, provide technical support for the business internet banking, and assist with new digital initiatives; the role requires a strong service mindset and ownership, with English fluency and Mandarin a plus, and rotating shifts 8am–8pm Monday to