Contract Strategy & Management Specialist

Maxis; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Maxis is seeking a seasoned professional to develop and execute contract strategies for key technology vendors. The role leads end-to-end contract lifecycle management, from negotiation and formation to in-life performance and renewal, ensuring value and mitigated risk for Maxis.

The successful candidate will collaborate with internal stakeholders, monitor SLA commitments, and drive continuous improvement across procurement, contract governance and digitalisation initiatives.

Qualifications

• Bachelor’s degree or higher in business, management or related field.
• Professional certifications in contract, procurement or commercial management are a plus.
• Minimum 8 years of experience in procurement and/or contract management, including strategic engagements with large vendors and regulators.

Responsibilities

• Lead end-to-end contract lifecycle from negotiation to renewal and termination.
• Manage vendor performance, conduct business reviews, and drive improvements.
• Collaborate with business, technical and procurement teams to meet objectives.
• Oversee governance, risk, compliance and regulatory obligations.
• Drive digitalisation and automation across contract and vendor management processes.

Skills

Stakeholder management

Vendor management

Contract lifecycle management

Risk assessment

Analytics

Communication

Negotiation

Presentation to senior management

Education

Bachelor’s degree in Business/Management

Post Graduate Diploma

Master’s Degree

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

To develop and execute contract strategies for key technology vendors. This role leads the end-to-end contract lifecycle, from negotiation and formation to in-life vendor performance and relationship management, ensuring value and mitigating risk for Maxis.

What will you do in this role?

1. Stakeholder Management & Vendor Relationship Management

• Build and maintain good relationship with internal stakeholders and Vendors.
• Monitor vendor performance, conduct business reviews, and drive continuous improvement initiatives.
• Collaborate across business, technical, and procurement teams to achieve commercial and operational objectives.
• Manage stakeholder engagement, feedback, and communications, including senior management updates.
• Monitor vendor performance, SLA compliance, and service delivery commitments.
• Conduct business reviews, vendor evaluations, audits, and improvement initiatives.
• Identify and mitigate vendor-related risks to protect business interests.

1. Contract Lifecycle Management

• Manage contracts throughout their lifecycle, including creation, amendments, SOWs, renewals, extensions, and termination.
• Review contractual changes, assess risks, and provide recommendations on contract positions.
• Monitor contract performance, deliverables, obligations, entitlements, and SLA compliance.
• Manage contractual disputes, claims, and escalations to achieve timely resolution.
• Ensure contractual governance processes are implemented and effective.

1. Compliance & Risk Management.

• Ensure compliance with internal policies, legal requirements, and regulatory obligations.
• Assess, monitor, and mitigate contractual, commercial, operational, and financial risks.
• Maintain appropriate controls and documentation to safeguard Maxis’ interests.

1. Process Digitalisation

• Drive process improvement, automation, and digitalisation initiatives across contract and vendor management.
• Enhance contract visibility, tracking, reporting, and governance through digital solutions.
• Improve operational efficiency, data quality, and stakeholder experience through continuous improvement initiatives.

What you need for this role:

• Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Master’s Degree, Business Studies/Administration/Management or equivalent.

• Professional certifications in contract, procurement or commercial management would an added advantage.

• Minimum 8 year(s) of relevant working experience in procurement and/or contract management, including managing strategic engagements with large vendors and regulatory bodies.

• Experience within telecommunications industry, including mobile and fixed-line network environments, will be an added advantage.

• Strong analytical, problem-solving and decision-making skills with high attention to detail.

• Ability to provide practical, commercially balanced solutions and recommendations

• Capable of managing multiple priorities and stakeholders in a fast-paced environment

• Excellent commercial acumen with strong understanding of contract structures, commercial, and risk allocation.

• Highly skills in contract negotiation, dispute resolution and stakeholder management.

• Strong influencing, communication, and presentation skills, including engagement with senior management.

• Sound knowledge of contract lifecycle management, vendor management, and commercial governance frameworks.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.