Contract Strategy & Management

Menara Maxis; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Menara Maxis is seeking a seasoned IT contract professional to lead end-to-end contract management, governance and vendor performance across large technology engagements in Malaysia. You will steer tender strategy, negotiation, and post-contract governance to protect commercial value and mitigate risk.

You will collaborate with Legal, Risk, and Procurement teams, ensure regulatory alignment, and provide dashboards and reports on contract status and financial exposure.

Qualifications

• Bachelor's degree in Business, Law, Procurement, or related discipline.
• Experience in IT contract management or vendor management.
• Strong negotiation, analytical and communication skills.
• Familiarity with contract lifecycle management tools and collaboration platforms.
• Knowledge of Malaysian contract law and regulatory practices.

Responsibilities

• Lead end-to-end contract management activities from drafting to renewal and termination.
• Negotiate with Procurement and Legal to optimise terms and risk.
• Ensure contracts comply with governance, authority limits and Malaysian law.
• Maintain contract repositories and provide timely updates.
• Monitor vendor performance against SLAs and KPIs; drive remediation.
• Support outsourcing, change requests, and renewal strategies to maximise value.
• Provide contractual guidance to senior stakeholders and project teams.

Skills

Stakeholder management

Analytical

Communication skills

Contract management tools

Education

Bachelor's degree in Business, Law, Procurement, or related

Tools

Contract lifecycle management tools

Collaboration platforms

Job description

Are you ready to get ahead in your career? We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Overview Responsible for developing and executing contract strategies for key IT vendors to maximise commercial value, optimise vendor performance, and mitigate contractual risks for Maxis. The role leads the end-to-end contract lifecycle, from tender strategy and contract negotiation to post-contract governance and vendor relationship management, ensuring alignment with Maxis's strategic and financial objectives.

What you’ll do

Contract Lifecycle Management

• Lead end‑to‑end contract management activities including drafting support, negotiation (with Procurement and Legal), execution, renewals, variations, and termination.
• Manage high‑value, complex, or non‑standard IT contracts, ensuring commercial, legal, and operational risks are appropriately mitigated.
• Ensure contracts comply with Maxis governance frameworks, delegated authority limits, and applicable Malaysian legal and regulatory requirements.
• Maintain accurate and timely updates in contract repositories and systems.

Vendor & Commercial Management

• Act as a key commercial counterpart to strategic technology vendors.
• Monitor vendor performance against contractual obligations, SLAs, and KPIs, and drive remediation where required.
• Support vendor governance forums, performance reviews, and escalation management.
• Identify opportunities for cost optimisation, contract rationalisation, and commercial improvement.

Technology Sourcing & Outsourcing Support

• Support technology outsourcing and managed services arrangements, ensuring alignment with business objectives and regulatory expectations.
• Review and manage change requests, scope variations, and commercial impacts arising from technology delivery programs.
• Support consolidation, renegotiation, and renewal strategies to maximise value from vendor engagements.

Governance, Risk & Compliance

• Partner with Legal, Risk, Compliance, and Internal Audit teams on contractual risk management and audit readiness.
• Ensure contracts meet third‑party risk, data protection, cybersecurity, and regulatory requirements.
• Support regulatory, management, and audit reporting related to technology contracts and vendors.

Stakeholder Leadership & Reporting

• Provide clear, structured contractual advice to senior stakeholders and project leadership teams.
• Develop dashboards, summaries, and reports on contract status, risks, financial exposure, and vendor performance.
• Influence outcomes through fact‑based, commercially sound recommendations.

What you need for this role:

• Bachelor's degree in Business, Law, Procurement, or a related discipline
• Minimum 8–10 years experience in IT contract management, commercial management, or vendor management within a large organisation or complex technology environment.
• Strong exposure to technology contracts, including SaaS, cloud, infrastructure, cybersecurity, systems integration, or managed services.
• Solid understanding of Malaysian contract law and commercial practices.
• Proven experience managing complex negotiations, variations, and dispute‑related matters.
• Strong stakeholder management, analytical, and communication skills.
• Experience working with contract lifecycle management tools and collaboration platforms.
• Added Advantage Professional certification (e.g. CCMP, Certified Contract Manager, or equivalent).
• Experience supporting large‑scale transformation or enterprise IT programs.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Tomorrow Begins Today

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences. We deeply believe that the key element to our success has always been our people.

Culture

Visit our careers page to learn more about #LifeAtMaxis. #SimplyMaxis Culture To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance, and possibilities to embody our culture values. Our #SimplyMaxis culture encompasses four values which are ‘Keep It Simple’, ‘Focus On Real Customer Needs’, ‘Go For Gold’, and ‘Celebrate Winning Together’. Watch these videos and hear from our people who live and breathe our #SimplyMaxis culture.