Contract Management Specialist (Enterprise Business)

Menara Maxis; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Menara Maxis in Malaysia seeks a Contract Manager to lead governance, lifecycle management and risk mitigation for enterprise customer contracts. You will ensure compliant processes, timely approvals, and meticulous documentation across pre- and post-sales stages.

The role collaborates with Sales, Legal, Pricing, Product and Operations to align strategies, improve processes, and drive contract automation. A strong eye for detail and knowledge of contract governance is desirable.

Responsibilities

• Contract governance: apply governance framework, ensure approvals, LOA and audit-ready records

Job description

Are you ready to get ahead in your career? We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

• Contract Strategy & Governance. Apply the established contract governance framework consistently, ensuring adherence to approved templates, clause libraries, and internal approval matrices. Act as the governance gatekeeper by confirming all necessary internal approvals, business justifications, and Limits of Authority (LOA) requirements are fully satisfied prior to execution. Maintain audit-ready repository records, ensuring accurate version control, approval trails, and metadata logging. Manage assigned caseload to meet established turnaround time (TAT) targets and service level agreements (SLAs).
• Contract Lifecycle Management. Draft, review, negotiate, and execute enterprise customer contracts, ensuring balanced risk management and legal compliance. Ensure pre- to post-sales contract processes are efficiently managed with clear execution roadmaps. Identify and mitigate contract risks, ensuring provisions protect business interests while maintaining legal integrity.
• Stakeholder Coordination & Advisory. Act as the primary point of contact for internal teams (Sales, Legal, Pricing, Product and Operations) regarding contract queries, strategy, and risk assessments. Advise stakeholders on contract deviations, risk trade-offs, and strategic negotiation approaches. Provide insights into industry trends, contract best practices, and regulatory impacts.
• Compliance & Risk Management. Ensure contracts comply with internal policies, laws, and regulations. Drive a structured risk assessment methodology, ensuring commercial contracts have well-defined risk exposure and mitigation strategies. Review and enforce Related Party Transaction (RPT) compliance, ensuring governance for associated agreements.
• Process Optimization & Automation. Continuously evaluate contracting processes, identifying gaps and areas for improvement. Develop key performance indicators (KPIs) to monitor contract effectiveness, risk exposure, and operational efficiency. Implement solutions for contract automation, tracking, and reporting to enhance operational efficiency. Lead initiatives to improve contract visibility, documentation standards, and execution tracking.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Tomorrow Begins Today We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities.

Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences. We deeply believe that the key element to our success has always been our people. Visit our careers page to learn more about #LifeAtMaxis. #SimplyMaxis Culture To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance, and possibilities to embody our culture values. Our #SimplyMaxis culture encompasses four values which are ‘Keep It Simple’, ‘Focus On Real Customer Needs’, ‘Go For Gold’, and ‘Celebrate Winning Together’. Watch these videos and hear from our people who live and breathe our #SimplyMaxis culture.