Consumer Banker Auto (Region Perak)

Maybank; Ipoh; On-site; MYR 33,000 - 67,000; Full time

Job summary

Maybank in Ipoh is seeking a dealer relations officer to service national car dealers and other branches as assigned by Branch Management. You will maintain cordial relationships, receive dealer submissions, collect documents, and coordinate with Processing to move files forward.

You will conduct site visits, report on dealer genuineness, and assist in appointing new dealers. Additionally, you will support cross-selling of products such as credit cards and merchant services, and monitor

Qualifications

• Marketing skills required.
• Strong interpersonal skills and ability to interact with people at all levels.
• Able to work under pressure with minimal supervision.
• Creative thinking with consistent performance.

Responsibilities

• Service primarily new national car dealers or other dealers as assigned by Branch Management.
• Maintain cordial and good business rapport with servicing dealers.
• Receive submissions from dealers and initiate document collection; coordinate with Processing to proceed.
• Conduct site visits to customer premises and report on genuineness and declarations in applications.
• Initiate appointment of panel dealers (new car or other dealer types) in the future.
• Cross-sell of other bank products (e.g., credit cards, merchant services) as required by Management.
• Monitor disbursement and growth targets for Retail Hire Purchase.

Skills

Marketing skills

Interpersonal skills

Work under pressure

Creative thinking

Job description

• To service primarily new national car or any other dealer that assigned from time to time by the Branch Management.
• Maintain cordial and good business rapport with all the above of the servicing dealers.
• Receive a submission from the assigned dealer and initiate document collection. Transfer the documents to the Processing executive to proceed with the process.
• Site Visit to customer premises and provide report on the customer genuineness as well as according to the declaration in application.
• Initiate appointment of panel new car or any other dealer type in the future.
• Cross selling of other product by the Banks i.e. credit card to customer, merchant to dealer and etc. from time to time required by Management.
• Monitoring of disbursement and growth target for Retail Hire Purchase.

Requirements :

• Posses good in marketing skills
• Good interpersonal skills, able to interact with people at all levels and marketing oriented
• Able to work under pressure with minimum supervision.
• Able to think creatively, result oriented and display consistence performance