Consumer Banker Auto (Hire Purchase)

Maybank; Kampung Malaysia Tambahan; Vor Ort; MYR 33.000 - 54.000; Vollzeit

Zusammenfassung

Maybank in Kuala Lumpur is seeking a customer-facing officer to service dealer submissions and manage documentation flow. You will visit customer premises, assess genuineness, and coordinate with processing teams to advance applications.

The role entails building rapport with dealers and supporting cross-sell opportunities across banking products. The position requires strong marketing and interpersonal skills, the ability to work under pressure, and a proactive, result-oriented approach in a

Qualifikationen

• Possess strong marketing abilities and a client-focused mindset.
• Demonstrates excellent interpersonal skills across levels.
• Able to perform under pressure with minimal supervision.
• Showcases creative thinking and consistent performance.

Aufgaben

• To service primarily new national car or any other dealer that assigned from time to time by the Branch Management.
• Maintain cordial and good business rapport with all the above of the servicing dealers.
• Receive a submission from the assigned dealer and initiate document collection. Transfer the documents to the Processing executive to proceed with the process.
• Site Visit to customer premises and provide report on the customer genuineness as well as according to the declaration in application.
• Initiate appointment of panel new car or any other dealer type in the future.
• Cross selling of other product by the Banks i.e. credit card to customer, merchant to dealer and etc. from time to time required by Management.
• Monitoring of disbursement and growth target for Retail Hire Purchase

Kenntnisse

Marketing skills

Interpersonal skills

Communication under pressure

Creativity and initiative

Jobbeschreibung

• To service primarily new national car or any other dealer that assigned from time to time by the Branch Management.
• Maintain cordial and good business rapport with all the above of the servicing dealers.
• Receive a submission from the assigned dealer and initiate document collection. Transfer the documents to the Processing executive to proceed with the process.
• Site Visit to customer premises and provide report on the customer genuineness as well as according to the declaration in application.
• Initiate appointment of panel new car or any other dealer type in the future.
• Cross selling of other product by the Banks i.e. credit card to customer, merchant to dealer and etc. from time to time required by Management.
• Monitoring of disbursement and growth target for Retail Hire Purchase

Job Description

• To service primarily new national car or any other dealer that assigned from time to time by the Branch Management.
• Maintain cordial and good business rapport with all the above of the servicing dealers.
• Receive a submission from the assigned dealer and initiate document collection. Transfer the documents to the Processing executive to proceed with the process.
• Site Visit to customer premises and provide report on the customer genuineness as well as according to the declaration in application.
• Initiate appointment of panel new car or any other dealer type in the future.
• Cross selling of other product by the Banks i.e. credit card to customer, merchant to dealer and etc. from time to time required by Management.
• Monitoring of disbursement and growth target for Retail Hire Purchase

Job Requirements

• Posses good in marketing skills
• Good interpersonal skills, able to interact with people at all levels and marketing oriented
• Able to work under pressure with minimum supervision.
• Able to think creatively, result oriented and display consistence performance