Consulting Engineering Technical Leader

131 Cisco Systems (Malaysia) Sdn. Bhd.; Kuala Lumpur; On-site; MYR 300,000 - 600,000; Full time

Job summary

Cisco Systems Malaysia in Kuala Lumpur invites a senior technical leader to drive global, cross‑functional initiatives and serve as a trusted advisor for complex engagements, delivering measurable business value and customer success.

You will shape strategic roadmaps, lead deployments of Cisco and partner technologies (ACI, SDWAN, data center with Nexus), mentor senior teams, and advance AI and automation across consulting practices, fostering knowledge sharing and innovation.

Qualifications

• Bachelor's degree or higher with extensive related experience.
• Expert level (e.g., CCIE) or equivalent certification encouraged.
• Understanding of Cisco ACI solution – ACI/Nexus/NDI/NDFC.
• Data Center architectures; planning, design & implementation.
• Understanding SDA architecture/solution with DNAC, Wireless, ISE, Catalyst Center.
• Knowledge of SDA vs traditional wireless and ISE configurations.
• Understanding SDWAN design and implementation, including vManage/vEdge.
• Experience with Catalyst/Nexus switches and Linux for network automation.

Responsibilities

• Serve as a technical authority across multiple domains for global initiatives.
• Lead executive engagements, guiding strategic technical adoption journeys.
• Cultivate high-level customer relationships and expand partnerships.
• Oversee design and delivery of global, scalable solutions and roadmaps.
• Lead research and integration of AI and automation to improve delivery outcomes.
• Mentor talent and represent Cisco in key industry events.

Skills

Technical leadership

Cross-functional collaboration

Executive stakeholder management

AI and automation

Mentoring teams

Public speaking

Industry thought leadership

Problem solving

Education

Bachelor's degree in relevant field

Master's degree

Tools

ACI/Nexus

DNAC

ISE

Catalyst switches

Nexus 7000/5000

SDWAN

vManage/vSmart/vBond

Linux

Job description

About the role

Drives technical leadership and innovation within and across technology domains, serving as a trusted advisor for complex, cross-functional initiatives at regional and global scale. Leads the design, planning, and delivery of tailored solutions that address current and future customer needs, leveraging deep expertise in Cisco and third-party technologies, advanced AI, and automation. Partners with senior customer leaders and cross-functional teams to guide strategic engagements, shape technical adoption journeys, and ensure solutions deliver measurable business value and long-term customer success. Champions documentation excellence, digital asset creation, and knowledge management, synthesizing customer feedback and industry trends to influence Cisco’s product direction and enhance methodologies. Expands relationships, cultivates new opportunities, and drives continuous improvement by integrating advanced technologies, sharing best practices, and enabling transformation for both customers and internal teams.

Your Impact

Serve as a technical authority in multiple technology domains, driving strategic customer engagements and leading global, highly complex initiatives with regional and industry influence. Lead strategic engagements with executives, guiding transformative business decisions and shaping the customer’s technical adoption journey in alignment with long-term business goals. Cultivate and expand high-level customer relationships and partnerships, influencing customer outcomes, bringing in new customers, and strengthening key relationships. Oversee the design and delivery of global, scalable solutions to meet evolving customer needs, anticipate innovation, and guide complex transformations and strategic roadmaps. Champion documentation excellence by setting organizational standards for content quality, visual design, and stakeholder alignment. Lead research and integration of advanced AI and automation technologies to enhance project efficiency and delivery outcomes, ensuring AI-informed work is accurate, ethical, and impactful. Oversee sophisticated simulations and provide expert support for the most complex technical escalations. Lead strategic technical discussions across stakeholders, share Cisco’s product roadmap by integrating customer feedback and market insights, and develop differentiated solutions that drive long-term business value. Play a key role in enterprise knowledge management, digital asset creation, and the strategic integration of AI across consulting practices. Foster high-level collaboration and a unified customer experience across Cisco, vendors, and partners to achieve strategic alignment and business KPIs. Lead global pre-sales initiatives and present transformative solutions, cultivate leadership and innovation within teams and customer organizations, and mentor talent across the enterprise. Influence and collaborate with senior stakeholders and industry leaders to drive unified engagement, represent Cisco as a keynote speaker at major industry events, and promote innovation and continuous improvement.

Minimum Qualifications

• Typically requires Bachelor's degree in relevant field with 12+ years of related experience, or Master's degree with 8+ years of related experience, or equivalent related work experience
• Expert level (e.g., CCIE) or equivalent relevant certification encouraged
• Understanding of and experienced in design and implementation of Cisco Application Centric Infrastructure (ACI) solution – ACI/Nexus/NDI/NDFC.
• Understanding of Data Center architectures, experienced in planning, design & implementation of Data Center infrastructure.
• Understanding of Cisco SDA (Software Defined Access) architecture/solution and experienced in design and implementation of SDA solution that includes DNAC, Wireless, ISE, Catalyst Center, etc.
• Know the differences between traditional wireless and SDA wireless, experienced in configure device profiling, authorization policy, etc. in Cisco ISE.
• Understanding of and experienced in design and implementation of Cisco SDWAN solution.
• Understand vManage/vSmart/vBond/vEdge and OMP routing protocol.
• Understand centralized / local policy configuration via vManage.
• Understand how zero touch provisioning work in SDWAN.
• Experienced in design and implementation of Catalyst series switches (3560/3750/4500/6500/9000) and Nexus 7000/5000 switches.
• Experienced in coding and Linux OS for network management and automation

Preferred Qualifications

• Demonstrated experience leading global, highly complex technical initiatives and strategic customer engagements
• Deep expertise in multiple Cisco domains and the integration of advanced AI and automation technologies
• Proven ability to cultivate executive-level customer relationships and influence transformative business decisions
• Strong leadership in setting organizational standards, driving innovation, and mentoring teams
• Recognized industry presence through keynote speaking, thought leadership, or major contributions to industry forums

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.